Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $63,800.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends is a globally recognized company founded in 2008, known for its innovative and comprehensive service solutions in the sports, entertainment, and hospitality industries. It operates through multiple divisions including Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, Legends IQ, Attractions, and Growth Enterprises. These divisions collaborate to deliver a 360-degree data and analytics-fueled platform helping clients and partners elevate their brands and successfully execute their visions. With marquee clients spanning professional sports, collegiate athletics, entertainment, attractions, conventions, and leisure, Legends has established itself as a leader in designing, planning, and realizing exceptional experiences for fans and guests around... Show More
Job Requirements
- Excellent customer service
- Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
- Strong interpersonal skills
- can effectively communicate and relate to all levels within and outside the organization
- Creates and builds positive and productive relationships
- Responds quickly and effectively to changing trends and circumstances
- embraces change and welcomes fresh perspectives
- learns from past mistakes and adjusts accordingly
- Ability to manage appropriate steps to get projects completed
- strong abilities to organize people and processes
- can create a plan for resourceful workflow
- Can manage people and resources to get projects completed
- strong ability to multi-task and keep order
- Detail oriented
- Ability to work independently and/or in a team environment
- Strong verbal and written communication skills
- Must have computer skills: Microsoft Word, Excel
Job Qualifications
- Must be able to stand for an extended period of time without aid
- Must be fluent in English
- Menu planning and development
- Must be able to stand or walk for varying length of time
- Must be available to work an irregular schedule
- Must be able to work extended hours due to business requirements including late nights, weekends and holidays
- Bachelor’s degree with a minimum of 5 years of experience in a fine dining and casual restaurant environment preferred
- Knowledge of fine wines and beverage programs required
- Strong knowledge of food and beverage procedures, controls and administration
- At least 1 year experience in a high volume bar
Job Duties
- Oversee the flow of guests within the club by managing the reservations system and host team
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure dining details are handled properly and customers' concerns are addressed
- Oversee day to day operations including staff assignments, side-work supervision, inventory management and closing procedures including cash handling and POS reporting
- Conduct pre-shift meetings to inform staff about daily specials, VIP guests and reservations for that day
- Act as a sommelier by using wine and cocktail knowledge to make informed wine and beverage pairing recommendations
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Supervise and coordinate activities of dining room staff to ensure patrons receive prompt and courteous service
- Work with Concierge to ensure all Special Occasion arrangements are delivered with ease (eg. Birthdays, Anniversaries, Honeymoons, etc.)
- Order or requisition supplies and equipment for tables and serving stations
- Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
- Maintain positive client relations and anticipate guest needs and ensure guest service in accordance with Legends standards
- investigate food quality and service complaints
- Proactively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary respond to complaints in an expeditious manner
- Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Supervise general cleaning tasks using standard products as assigned to adhere to health standards
- Maintain a favorable working relationship with all company employees to foster a cooperative and harmonious working climate conducive to maximum employee morale, productivity and efficiency/effectiveness
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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