Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends is a distinguished global leader founded in 2008, specializing in delivering comprehensive service solutions across multiple divisions including Global Partnerships, Global Sales, Hospitality, Global Planning, Global Merchandise, and more. Their expertise is powered by data and analytics, creating a dynamic platform designed to elevate brand presence and realize ambitious visions for marquee clients in sports, collegiate athletics, entertainment, attractions, conventions, and leisure industries. Operating at the forefront of innovation, Legends is recognized for its commitment to crafting exceptional experiences in sports and entertainment worldwide. Their collaborative approach integrates cutting-edge technology and industry insights to offer tailored solutions that address... Show More
Job Requirements
- Must be able to stand for an extended period of time without aid
- Must be fluent in English
- Experience in menu planning and development
- Must be able to stand or walk for varying length of time
- Must be available to work an irregular schedule
- Must be able to work extended hours due to business requirements including late nights, weekends and holidays
- Ability to lift and/or move up to 25 pounds
- Specific vision abilities required include close and distance vision
Job Qualifications
- Bachelor's degree preferred
- Minimum of 5 years of experience in fine dining and casual restaurant environment preferred
- Knowledge of fine wines and beverage programs required
- Strong knowledge of food and beverage procedures, controls and administration
- At least 1 year experience in a high volume bar
- Excellent customer service skills
- Strong interpersonal and communication skills
- Ability to manage people and resources effectively
- Detail oriented
- Ability to work independently and in a team environment
- Strong verbal and written communication skills
- Proficient in Microsoft Word and Excel
Job Duties
- Oversee the flow of guests within the club by managing the reservations system and host team
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Oversee day to day operations including staff assignments, side-work supervision, inventory management and closing procedures including cash handling and POS reporting
- Conduct pre-shift meetings to inform staff about daily specials, VIP guests and reservations for that day
- Act as a sommelier by using wine and cocktail knowledge to make informed wine and beverage pairing recommendations
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
- Work with Concierge to ensure all Special Occasion arrangements are delivered with ease (eg. Birthdays, Anniversaries, Honeymoons, etc.)
- Order or requisition supplies and equipment for tables and serving stations
- Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices
- Maintain positive client relations and anticipate guest needs and ensure guest service in accordance with Legends standards
- investigate food quality and service complaints
- Proactively deal with guest queries, advising guests on menus and beverage selections, ensure satisfaction with food and service, and if necessary respond to complaints in an expeditious manner
- Responsible for ensuring that all financial (invoices, reporting) and HR/Payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Supervise general cleaning tasks using standard products as assigned to adhere to health standards. Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness
- Ensure a safe working and guest environment to reduce the risk of injury and accidents
- Other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: