Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Mental Health Resources
Paid Time Off
Discounted travel
career growth
recognition programs
Job Description
Conrad New York is a prestigious Forbes 4-Star luxury hotel located in the heart of Lower Manhattan, renowned for its elegance and exceptional service. The hotel boasts 463 beautifully appointed rooms and offers an impressive 30,000 square feet of banquet space, catering to both business and leisure travelers who seek a refined hospitality experience. With three distinct food and beverage outlets including the renowned Atrio Restaurant, the stylish Leonessa Rooftop Bar, and comprehensive in-room dining services, Conrad New York epitomizes sophistication and versatility in dining options.
Conrad New York thrives on its commitment to providing unparalleled guest experiences, combining luxury a... Show More
Conrad New York thrives on its commitment to providing unparalleled guest experiences, combining luxury a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of food and beverage leadership experience
- Proven background in upscale dining
- Strong leadership skills
- Excellent communication skills
- Ability to work in a fast-paced, customer-focused environment
- Basic knowledge of inventory and safety compliance
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- At least two years of food and beverage leadership experience
- Background in upscale dining
- Experience with union management is a plus
- In-room dining experience is a plus
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to monitor and improve product quality and guest satisfaction
- Knowledge of sanitation and safety regulations
Job Duties
- Monitor product quality and guest satisfaction in Atrio, In Room Dining and Leonessa Rooftop Bar
- Ensure food quality is consistent, appealing and prepared to guest specifications
- Interact with guests to obtain feedback on service and food quality
- Greet and seat customers, resolve guest problems to satisfaction, and manage reservations
- Document inventory, forecast usage, and monitor supplies to maintain stock levels
- Ensure restaurant complies with sanitation and safety standards
- Inspect equipment functionality and oversee facility maintenance
- Participate in marketing efforts, menu creation, survey competition and report food trends
- Interact with customers to determine needs, satisfaction and resolve conflicts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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