Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Employee assistance program
Career growth and development
Recognition and rewards programs
Discounted travel program
Job Description
Conrad New York is a prestigious Forbes 4-Star luxury hotel situated in the vibrant heart of Lower Manhattan. Known for its refined elegance and exceptional service, Conrad New York offers guests 463 exquisitely designed rooms, along with a spectacular 30,000 square feet of versatile banquet space, making it an ideal destination for both leisure and business travelers. The hotel boasts three distinctive food and beverage outlets: Atrio, a refined 3-meal restaurant; Leonessa, a rooftop bar offering striking city views; and an upscale in-room dining service. This establishment combines contemporary sophistication with the charm and warmth of New York City to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of leadership experience in food and beverage
- Experience with upscale dining environments
- Excellent interpersonal and communication skills
- Ability to manage and motivate a team of 30 staff members
- Knowledge of sanitation and safety standards
- Ability to handle guest feedback and resolve conflicts effectively
- Flexibility to work varied shifts
Job Qualifications
- At least two years of food and beverage leadership experience
- Background in upscale dining
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Experience in union management is a plus
- Previous in-room dining experience is desirable
- Ability to work collaboratively in a fast-paced environment
- Creativity and initiative in operational improvements
Job Duties
- Monitor product quality and guest satisfaction in Atrio, In Room Dining and Leonessa Rooftop Bar
- Ensure that food quality is consistent, appealing, and prepared to guest specifications
- Interact with guests to obtain feedback on quality of service and food in outlet
- Greet and seat customers, resolve problems to the satisfaction of involved parties and answer telephones in a clear voice
- Document inventory forecast usage and monitor supply so that restaurants are stocked with linen, glassware, silverware, china, condiments in order to provide service
- Assist in ensuring that restaurant complies with sanitation and safety standards for guests and team members
- Check that all equipment is in working order
- Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests
- Follow up on work orders so repairs and maintenance of facility are completed on a timely basis
- Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials
- Interact with customers to determine needs, satisfaction and resolve conflicts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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