Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Career growth opportunities
recognition programs
Employee assistance program
Discounted travel
Job Description
The Conrad New York is a prestigious Forbes 4-Star luxury hotel situated in the vibrant heart of Lower Manhattan. Known for its sophisticated ambiance and impeccable service, this landmark hotel features 463 elegantly appointed rooms and suites. With an impressive 30,000 square feet of flexible event space, the Conrad New York caters to a diverse clientele seeking exceptional hospitality experiences. Guests can indulge in its carefully curated culinary offerings spread across three premium food and beverage outlets: Atrio Restaurant, Leonessa Rooftop Bar, and comprehensive In-Room Dining services. Each dining venue presents unique experiences from all-day dining to rooftop socializing, making... Show More
Job Requirements
- High school diploma or equivalent
- At least two years of food and beverage leadership experience
- Experience in upscale dining environments
- Ability to manage and motivate a team of 30 members
- Excellent communication and interpersonal skills
- Proficiency in inventory and stock management
- Knowledge of sanitation and safety regulations
- Availability to work flexible hours including evenings and weekends
Job Qualifications
- Minimum of two years food and beverage leadership experience in upscale dining
- Experience managing teams of 30 or more
- Background in luxury hospitality preferred
- Familiarity with union management is a plus
- Prior experience in in-room dining operations is advantageous
- Strong leadership and communication skills
- Ability to maintain high service and quality standards
- Creative problem-solving and guest relations skills
Job Duties
- Monitor product quality and guest satisfaction in Atrio, In Room Dining, and Leonessa Rooftop Bar
- Ensure food quality is consistent, appealing, and prepared to guest specifications
- Interact with guests to obtain feedback on quality of service and food in outlets
- Greet and seat customers, resolve problems to the satisfaction of involved parties, and answer telephones clearly
- Coordinate and document reservations
- Document inventory forecast usage and monitor supplies to maintain stock of linen, glassware, silverware, china, condiments
- Ensure compliance with sanitation and safety standards for guests and team members
- Check equipment functionality and maintain restaurant facilities in an appealing condition
- Follow up on work orders to ensure timely repairs and maintenance
- Participate in marketing efforts, create menu ideas, survey competition, report food trends, and assist in preparation of specials
- Interact with customers to determine needs, satisfaction, and resolve conflicts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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