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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
Employer Contribution to 401(k)
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Paid holidays
Job Description
The Condado Collection is a prestigious hospitality group that encompasses a diverse range of luxury properties located in Puerto Rico. This collection includes both classic and modern luxury full-service hotels, along with fine dining establishments and entertainment venues. Among its flagship properties is the Condado Vanderbilt, which is recognized as a pinnacle of excellence and luxury in San Juan and across the Caribbean. Originally constructed in 1919 and lovingly restored to its distinguished grandeur, the Condado Vanderbilt offers guests exquisite rooms and suites, unsurpassed cuisine, and highly personalized service. The Condado Collection has built its reputation on inspiring memorable journeys... Show More
Job Requirements
- minimum bachelor's degree in hospitality management, business administration, or related field
- at least 4 years of supervisory experience in food and beverage management
- excellent leadership and interpersonal skills
- strong communication and problem-solving skills
- knowledge of restaurant operations, food safety, and sanitation standards
- ability to manage multiple projects and prioritize tasks effectively
- willingness to work flexible hours including nights, weekends, and holidays
- fluency in both Spanish and English
- ability to motivate and inspire a diverse team
Job Qualifications
- hospitality oriented
- bachelor's degree in hospitality management, business administration, or related field (preferred)
- proficient in restaurant functions including food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
- proven experience in food and beverage management with minimum 4 years in a supervisory role
- strong leadership and interpersonal skills
- excellent communication and problem-solving abilities
- knowledge of industry trends, culinary techniques, and beverage trends
- ability to handle multiple projects, prioritize tasks, and meet deadlines
- ability to work flexible hours including nights, weekends, and holidays
- fully bilingual in Spanish and English
Job Duties
- manage daily food and beverage shift operation and monitor compliance with all policies, standards, and procedures
- operate all department equipment as necessary and report malfunction
- supervise staffing levels to verify guest service, operational needs, and financial objectives are met
- develop specific goals and plans to prioritize, organize, and accomplish work
- monitor and maintain the productivity level of employees
- verify that all team members and supervisors understand the brand specific philosophy
- maintain the operating budget and verify compliance with standards and legal obligations
- assist supervisors in understanding team members' needs and how to exceed them
- coordinate cleaning programs in all food and beverage areas, identify trends and recommend improvements
- establish and maintain collaborative relationships with employees
- create and nurture a property environment emphasizing motivation, empowerment, teamwork, and passion for service
- demonstrate knowledge of the brand specific service culture
- improve service by coaching individuals to understand guest needs
- serve as a role model demonstrating appropriate behaviors
- manage day-to-day operations and monitor quality and standards daily
- take proactive approaches to guest and employee concerns
- review comment cards and guest satisfaction results with employees
- respond timely to customer service requests
- negotiate contracts and manage vendor relationships
- recruit, hire, and train food and beverage staff
- provide ongoing coaching and performance feedback
- analyze sales trends and identify revenue growth and cost savings opportunities
- ensure compliance with food safety regulations and health code standards
- encourage and build mutual trust, respect, and cooperation among team members
- develop and maintain positive working relationships and support the team to reach common goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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