Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short term disability
Life insurance
Employee assistance program
401k
Paid holidays
Paid Time Off
Sherman Associates discounts
Job Description
Canopy by Hilton is Hilton's first lifestyle brand, designed to offer guests a unique and welcoming experience that blends comfort with local charm. Located in the historic Mill District neighborhood of Minneapolis, this hotel serves as a vibrant hub where guests can relax and recharge in a cozy and inviting atmosphere. Canopy by Hilton emphasizes a culture of friendliness and enthusiasm, where team members, known as 'friendly enthusiasts,' go above and beyond to ensure every stay is memorable and thoughtfully tailored to guests' needs. The hotel prides itself on its strong connections with local partners to curate authentic and unique... Show More
Job Requirements
- Minimum of 2 years management preferably in restaurant club hotel or service industry
- Demonstrated leadership in guest hospitality with excellent customer service skills
- Ability to work long shifts for special events and large crowds
- Proficiency with computers including Microsoft Word Excel and Outlook
- Sound knowledge of restaurant management software
- Excellent verbal written and presentation communication skills
- Valid driver’s license reliable vehicle insurance and safe DMV record as applicable
- Flexibility to work varied office hours due to hotel needs
Job Qualifications
- Minimum of 2 years management experience preferably in a restaurant club hotel or service industry
- Excellent customer service leadership skills and ability to create a positive guest relations atmosphere
- Creativity and attention to detail to develop the food and beverage experience
- Excellent written and verbal communication skills in English
- Proficiency with computer programs including Microsoft Word Excel and Outlook
- Knowledge of restaurant management software
- Excellent verbal written and presentation skills with ability to communicate effectively with community partners vendors external parties and internal divisions
- Valid driver’s license reliable vehicle with insurance and safe DMV driving record if applicable
- Passion for the mission vision and values of Sherman Associates
Job Duties
- Assist in development implementation and maintenance of written F and B objectives and standards of practice with procedures for implementation
- Promote teamwork within the Food and Beverage department and between other departments to ensure smooth operations and quality service
- Handle sudden situations such as staff or customer complaints lack of inventory lack of staff and terminating or replacing staff members
- Supervise and manage front of house associates on all shifts including staffing scheduling coaching training and evaluating
- Monitor the service of food and drinks to guests and customers while ensuring labor laws health compliance customer satisfaction and brand standards are followed
- Assist with managing all Food and Beverage operations within the hotel with a hands on approach overseeing daily activities of staff
- Write and monitor work schedules order and check shipment arrivals and enforce cleaning schedules
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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