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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,400.00 - $81,600.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Annual performance bonus
paid vacation days
Paid parental bonding leave
tuition or professional certification reimbursement
Friends-and-family discounts
Job Description
Delaware North is a global leader in hospitality and food service management, with over 100 years of history as a family-owned company deeply committed to providing exceptional guest experiences. Operating across diverse sectors such as sports venues, national parks, casinos, and hotels, Delaware North offers unique opportunities for career growth and personal development. The company is well-known for its dedication to innovation, teamwork, and creating rewarding career paths for its employees. Delaware North’s culture emphasizes inclusion, respect, and equal opportunity, reflecting its commitment to building a workforce that mirrors the diverse communities it serves. With operations spanning the globe, the... Show More
Job Requirements
- Minimum of three years experience in a high-volume restaurant and/or catering and events environment
- Strong food knowledge with a variety of menus
- Experience supervising service team members
- Ability to communicate effectively through oral and written skills with staff
- Availability to work days evenings holidays weekends and events
- Commitment to uphold company policies and operational standards
Job Qualifications
- Minimum of three years’ experience in a high-volume restaurant and/or catering and events environment
- Strong food knowledge with a variety of menus
- Previous experience supervising service team members
- Effective oral and written communication skills
- Demonstrated leadership ability
- No formal degree required
Job Duties
- Hire train and manage an effective team providing feedback on their job responsibilities and alignment to Delaware North programs
- Research and develop new policies procedures menus and control policies that elevate service standards and accountability of staff
- Coordinate menus and alcohol compliance and quality standards handle guest relations and monitor adherence to quality assurance standards
- Oversee daily food and beverage operations ensuring compliance with health safety and sanitation regulations
- Manage vendor relationships and inventory control to optimize costs and maintain product quality
- Implement training programs to enhance team performance and guest satisfaction
- Resolve guest complaints promptly to maintain high levels of customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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