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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Disability Coverage
Life coverage
401(k) with employer match
Exclusive global hotel discounts
Career growth opportunities
paid volunteer time
Lifestyle discounts
Job Description
Naples Hotel Group is a distinguished family-owned hospitality business recognized for its commitment to fostering genuine relationships both within its team and with its guests. Rooted in a culture that emphasizes kindness, respect, and collaborative success, the company values each associate's contribution and ensures a supportive work environment. Our organization prides itself on a tight-knit team structure where every voice is heard, promoting personal and professional growth through varied career advancement opportunities across a diverse hotel portfolio. By offering an inclusive and welcoming atmosphere, Naples Hotel Group sets itself apart as a leader in the hospitality industry, focused on delivering... Show More
Job Requirements
- 3-5 years of experience in food and beverage operations
- Supervisory or management experience in hospitality
- Knowledge of inventory control and vendor relations
- Excellent communication skills
- Proficiency with business software and POS systems
- TIPS certification
- ServSafe certification
- Strong organizational skills
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- 3-5 years of progressive experience in food and beverage operations including both front-of-house and back-of-house roles
- Supervisory or management experience in a restaurant hotel or hospitality environment required
- Strong knowledge of inventory control ordering procedures and vendor relations
- Excellent verbal and written communication skills with the ability to interact professionally with team members guests and vendors
- Proficient in using smartphones computers and common business software applications strong keyboard and data entry skills
- Prior experience using POS systems required familiarity with restaurant or hotel-specific systems preferred
- TIPS certification required training provided if not currently certified
- ServSafe certification required training provided if not currently certified
- Strong organizational and problem-solving skills with attention to detail and time management
- Ability to work a flexible schedule including mornings evenings weekends and holidays based on business needs
Job Duties
- Oversee day-to-day restaurant operations ensuring efficiency profitability and guest satisfaction
- Set operating goals and objectives in alignment with hotel standards and business targets
- Prepare implement and enforce standard operating procedures
- Coordinate all front-of-house and back-of-house activities during assigned shifts
- Ensure all operations comply with health safety food hygiene and alcohol service regulations
- Conduct regular inspections of the dining room kitchen and storage areas to ensure cleanliness safety and brand compliance
- Ensure proper timekeeping tip handling and shift documentation procedures are followed
- Greet and engage with guests in a warm professional manner
- Respond to guest concerns and complaints promptly and effectively
- Advise guests on food and beverage options and oversee service delivery
- Monitor food and beverage quality portion sizes and presentation to ensure consistency
- Implement guest service training and continually coach staff to exceed expectations
- Hire train schedule and supervise restaurant staff
- Monitor employee performance and provide coaching recognition and accountability as needed
- Maintain accurate employee records including attendance and certifications
- Organize and adjust staffing levels in response to business volume
- Develop and monitor the restaurant budget including labor cost of goods and revenue goals
- Analyze food and beverage costs assign menu prices and implement cost-saving measures
- Monitor daily receipts reconcile sales with POS reports and ensure accurate cash handling
- Prepare financial reports and analyze budget variances taking corrective action as needed
- Maintain and submit accurate inventory reports and place food and beverage orders as needed
- Forecast food and beverage supply needs place and track orders with approved vendors
- Negotiate pricing with suppliers and maintain preferred vendor relationships
- Oversee deliveries inspect quality and documentation and ensure proper storage
- Conduct regular inventory counts and manage waste control
- Assist in planning and executing on-property marketing and promotional activities
- Monitor local competitors and stay informed of food and beverage trends
- Recommend and implement menu updates based on guest preferences cost and market conditions
- Maintain accurate business and compliance records
- Respond promptly to emails voicemails and internal external communications
- Coordinate with other departments e.g. Sales Housekeeping Front Desk to support hotel operations
- Follow hotel policies for lost and found safety emergency procedures and data confidentiality
- Must maintain a professional appearance in accordance with company standards
- Additional responsibilities may be assigned as needed to meet evolving business demands
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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