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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
North Ridge Country Club is a prestigious private club known for its exemplary hospitality and premium member services. Established as a leading social and recreational destination, the club offers an exclusive environment where members enjoy world-class amenities, including golf, dining, and social events. Situated within a beautiful and serene setting, North Ridge caters to families and individuals seeking a community atmosphere enriched by top-notch facilities and attentive service. The club prides itself on maintaining a warm, welcoming environment that fosters long-lasting relationships among its members and staff alike. North Ridge Country Club continuously strives to exceed expectations by providing superior... Show More
Job Requirements
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Advanced knowledge of food and beverage service
- Strong organizational and multitasking ability
- Ability to maintain composure in a fast paced hospitality environment
- Strong attention to detail and service standards
- Minimum of 3 to 5 years experience in food and beverage or hospitality management
- Private club or upscale hospitality experience preferred
- Strong knowledge of wine and beverage service
- Ability to stand and walk for extended periods during service
- Ability to lift up to 50 pounds
- Ability to work evenings, weekends, and holidays as business requires
Job Qualifications
- Minimum of 3 to 5 years experience in food and beverage or hospitality management
- Private club or upscale hospitality experience preferred
- Strong knowledge of wine and beverage service
- Hospitality degree preferred but not required
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Advanced knowledge of food and beverage service
- Strong organizational and multitasking ability
- Ability to maintain composure in a fast paced hospitality environment
- Strong attention to detail and service standards
Job Duties
- Oversee the daily operation of food and beverage outlets including a la carte dining, bar service, and special events
- Ensure outlets are properly staffed and prepared for each service period
- Maintain operational readiness including cleanliness, organization, and service setup
- Ensure opening and closing procedures are followed in accordance with club standards
- Maintain a consistent presence on the dining room floor during service periods
- Assist in coordinating service operations between front of house and culinary teams
- Promote and uphold North Ridge Country Club’s culture of hospitality and member focused service
- Develop relationships with members and regularly engage with them during service
- Respond to member feedback and service concerns promptly and professionally
- Anticipate member needs and ensure a personalized dining experience
- Maintain awareness of member preferences, dietary restrictions, and special requests
- Recruit, interview, hire, and onboard front of house staff
- Provide leadership and direction to supervisors and hourly service staff
- Develop staff schedules based on business volume, events, and service needs
- Conduct daily pre shift meetings and service briefings
- Provide ongoing coaching, mentorship, and performance feedback to team members
- Train staff on service techniques, club standards, and operational procedures
- Maintain and enforce service standards for a la carte dining and beverage service
- Educate staff on menu items, wine service, and beverage knowledge
- Ensure all staff demonstrate proper service etiquette and professional presentation
- Monitor labor costs and staffing efficiency
- Review daily sales and revenue reports
- Assist with inventory management and ordering procedures
- Assist with wine list management and beverage menu development
- Ensure responsible alcohol service and compliance with state regulations
- Assist in planning and executing club events and tournaments
- Coordinate with banquet and culinary teams to ensure proper service execution
- Ensure proper staffing levels and service standards during club functions
- Maintain knowledge of club POS systems and service technology
- Ensure accurate order entry and billing procedures
- Assist in staff training related to POS systems and payment procedures
- Review shift reports and sales summaries
- Ensure adherence to food safety and sanitation standards
- Maintain compliance with alcohol service regulations
- Promote workplace safety practices
- Ensure club policies and procedures are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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