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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,300.00 - $76,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
San Vicente Bungalows is a prestigious private members-only club located in the heart of West Hollywood, California. Since its inception in 2018, San Vicente Bungalows has carved out a niche as one of the most exclusive and refined social destinations in the area. Known for its intimate atmosphere, impeccable service, and luxurious ambiance, SVB caters to an elite clientele seeking tranquility and personalized experiences away from the public eye. Due to its widespread acclaim and success, the club has since expanded its presence with new locations in Santa Monica in 2024 and New York City in 2025, reflecting its growing... Show More
Job Requirements
- high school diploma or equivalent
- 5+ years of management experience in food and beverage or hospitality
- proven experience in a luxury or exclusive club environment preferred
- excellent communication and interpersonal skills
- ability to work flexible hours including evenings, weekends, and holidays
- strong organizational and leadership skills
- proficiency with restaurant management software
- knowledge of sanitation and safety regulations
- ability to manage labor and operational costs effectively
- capability to handle member and guest concerns professionally and efficiently
- strong multitasking and problem-solving abilities
Job Qualifications
- an enthusiastic and proactive approach to building relationships and delivering exceptional member experiences
- 5+ years management experience
- a passion for luxury hospitality and an understanding of the exclusive membership culture
- proven work experience as a restaurant manager or similar role
- extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform guests and wait staff
- familiarity with restaurant management software, like OpenTable and Resy
- strong leadership, motivational and people skills
- must be able to prioritize and delegate work with effective and consistent follow-through
- highly organized with attention to detail, speed, and accuracy
- self-motivated with high energy level
- must be a team player working with all levels of management and staff, and possess the ability to lead and motive staff
- must be able and willing to work long hours, flexible schedules, including evenings, weekends, and holidays, as needed
- must be able to multi-task in a fast-paced work environment
Job Duties
- supervise shifts and manage the floor by being present at all times
- hire and train new front of house employees
- create and build a weekly training calendar to ensure team learning and development
- deliver superior service and maximize and monitor member satisfaction
- respond efficiently and accurately to member and guest complaints
- appraise staff performance and provide feedback to improve productivity
- update menus and operation hours regularly either online or offline and brief the team accordingly
- discipline team members when necessary and hold each individual accountable for the expectations from their role
- identify staffing needs and work with human resources on sourcing, interviewing and hiring candidates
- ensure compliance with sanitation and safety regulations
- manage labor cost through efficient scheduling and shift management
- control operational costs and identify measures to cut waste
- assist in the preparation of daily and weekly payrolls and ensure timecards are accurate and time-off requests approved
- assist in the completion of all necessary paperwork associated with the revenues and labor of the restaurant
- have strong knowledge of all food and beverage items offered, including ingredients, methods of preparation and proper service
- assist in the completion and conducting of performance evaluations for restaurant staff
- maintain a daily log for communication between restaurant staff and with upper management as well as maintaining effective communication with employees and other departments
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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