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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $34,400.00 - $55,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Noble House Hotels and Resorts is a distinguished hospitality company renowned for delivering exceptional guest experiences across its diverse portfolio of luxury hotels and resorts. Among its prestigious properties, The Stella stands out as a shining gem located within the vibrant Lake Walk development. This hotel has quickly become synonymous with elegance, comfort, and outstanding service, attracting travelers and visitors who seek both leisure and impeccable hospitality. Noble House Hotels and Resorts prides itself on fostering a work environment that embraces core values such as inclusivity, professionalism, and continuous growth, making it a favored employer in the hospitality sector. <... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant or hotel food and beverage operations
- Leadership experience in managing staff
- Strong customer service skills
- Ability to work flexible hours including weekends and holidays
- Effective communication skills
- Ability to manage inventory and control costs
- Proficiency in cash handling
- Willingness to adhere to company policies and standards
- Ability to work collaboratively in a team environment
- Reliable and punctual
- Physically able to perform duties including lifting and standing for extended periods
Job Qualifications
- High school diploma or equivalent
- Previous experience in food and beverage management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to handle multiple tasks and work in a fast-paced environment
- Knowledge of inventory and cost control
- Proficiency in cash handling and reporting
- Customer service orientation
- Ability to organize and manage events
- Commitment to company policies and SOPs
- Positive attitude towards feedback and teamwork
Job Duties
- Ensure excellent service for all guests
- Develop and maintain rapport and cohesiveness of the team
- Develop, implement and maintain quality standards for food and beverage outlets
- Interview, select, train, supervise, counsel and discipline restaurant staff
- Organize and conduct pre-shift and departmental meetings
- Schedule and direct staff work assignments
- Interact positively with customers
- Resolve guest problems satisfactorily
- Answer telephones and coordinate reservations
- Organize special events such as receptions
- Maintain communication with all departments
- Monitor food quality and service standards
- Verify temperatures, appearance and taste of products
- Give guidance on improvements
- Maintain outlet profitability
- Control payroll and equipment costs
- Maintain par stock levels
- Evaluate operation cost effectiveness
- Implement cost-saving measures
- Utilize cash handling procedures
- Create forecast and revenue reports
- Ensure SOP compliance
- Maintain positive team membership
- Communicate effectively across departments
- Report to work on time and maintain flexible schedule
- Help other departments in emergencies
- Perform supervisor-directed assignments
- Adhere to company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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