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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
This prestigious luxury resort boasts an unmatched dedication to excellence in hospitality and guest service. Known for its serene setting and exceptional amenities, the resort has become a preferred destination for discerning travelers seeking exceptional culinary and beverage experiences in a sophisticated environment. The establishment prides itself on delivering personalized, high-quality service that aligns with its core values of humility, optimism, and family spirit, creating a warm and inviting atmosphere for both guests and staff.
The Food and Beverage (F&B) Manager role at this resort is pivotal in maintaining the outstanding standards of the property’s beverage operations. This full-time manage... Show More
The Food and Beverage (F&B) Manager role at this resort is pivotal in maintaining the outstanding standards of the property’s beverage operations. This full-time manage... Show More
Job Requirements
- Minimum five years of experience as an F&B Manager in a luxury resort or hotel
- Proven leadership ability
- Strong knowledge of food and beverage operations
- Excellent communication and interpersonal skills
- Ability to handle guest complaints professionally
- Strong financial acumen
- Flexibility to work during peak hours and special events
- Commitment to maintaining high standards of personal appearance and hygiene
- Ability to work collaboratively with diverse teams
- Familiarity with POS systems and cashier procedures
Job Qualifications
- Minimum five years as an F&B Manager in a leading luxury resort or hotel property
- Ability to lead and inspire a diverse team of F&B professionals
- Skilled in enhancing guest experiences and ensuring high guest satisfaction
- Additional certification or experience in wine and spirits is an advantage
- Dedicated to providing personalized service to guests
- Excellent communication skills
- Strong leadership skills
- Financial management skills
- Experience in monitoring revenue generation and developing F&B solutions
Job Duties
- Ensure monthly forecasted beverage revenue figures are achieved
- Adhere to established operating expenses and control all costs
- Participate in formulating the Annual Operating Budget including projected revenues, expenses, and equipment requirements
- Obtain and account for correct settlement of all sales, managing cashier and bar floats
- Handle voiding and corrections of checks as per procedures and account for checks used each shift
- Manage the outlet efficiently according to the concept statement, providing courteous, professional, efficient, and flexible service
- Assign responsibilities to subordinates, implement multitasking, and periodically check their performance
- Establish a pool of qualified part-time employees with Human Resources
- Provide feedback and assist F&B Director on daily operations and service improvement
- Be present on the floor especially during happy hour and special programs
- Promote the hotel and its facilities to maximize sales and revenue
- Implement flexible scheduling based on business patterns
- Adhere to par stock levels for equipment, supplies, and inventory
- Conduct monthly inventory checks on equipment and supplies
- Control requisitioning, storage, and use of equipment and supplies
- Conduct daily pre-shift briefings on preparation, service, and menu
- Liaise with Kitchen and Beverage Departments on operations and quality control
- Have thorough knowledge of all menu items and recommend food and beverage combinations
- Handle guest inquiries and report complaints ensuring follow-up
- Establish and maintain good customer relationships
- Ensure strict adherence to cashiering procedures and correct operation of POS system
- Develop and maintain professional relationships with internal and external customers
- Adhere to employee handbook rules and hotel policies on fire, hygiene, health, and safety
- Maintain punctuality, proper uniform, and personal appearance
- Foster positive rapport with staff and other departments
- Attend and contribute to staff meetings and training
- Support Departmental Trainer functions
- Undertake tasks assigned by F&B Director
- Adapt to changes in restaurant functions as required
- Maintain a positive and motivated attitude with self-control
- Understand and follow Operations Manual and Policies & Procedures
- Provide courteous and professional service at all times
- Conduct monthly staff meetings
- Attend Executive Management meetings
- Prepare and participate in Monthly Objective Review
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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