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Job Overview
Compensation
Salary
Range $39,100.00 - $63,300.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Thompson is a renowned luxury lifestyle hotel brand that is committed to delivering unique and exceptional experiences to its guests. Known for its contemporary design, sophisticated ambiance, and dedication to impeccable service, Thompson creates environments where guests feel valued and immersed in authentic and spontaneous luxury. The company prides itself on fostering a culture that balances great design with superlative service, all while maintaining a warm, approachable, and humorous atmosphere. Thompson's properties are often located in vibrant urban or resort destinations, catering to discerning travelers who seek both comfort and excitement. The team members at Thompson are central to delivering... Show More
Job Requirements
- Education level relevant to hospitality or food and beverage management
- Previous leadership experience in hotel restaurants or similar environment
- Knowledge of health and sanitation standards
- Familiarity with wine, spirits, and beer service
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong customer service orientation
- Effective communication skills
- Ability to manage a team and resolve conflicts
- Capability to maintain professional demeanor under pressure
- Willingness to learn and adapt to new operational procedures
- Proficient in inventory and budgeting software
- Physical ability to perform required job duties
- Valid work authorization or legal eligibility to work in the location
Job Qualifications
- Experience in a leadership role of hotel restaurants
- Large volume exposure preferred
- Knowledge of health and sanitation practices
- Working knowledge of wine, spirits, and beers
- Understanding of culinary terms and seasonality
- Strong communication and interpersonal skills
- Ability to foster teamwork and open communication
- Proven experience in managing food and beverage operations
- Ability to handle guest complaints effectively
- Experience in staff training and development
- Financial acumen in budgeting and expense control
- Strong organizational skills
- Commitment to exceptional hospitality and service
Job Duties
- Drive restaurant results
- Own sustainability of food and beverage initiatives
- Maintain high standards of food and beverage quality
- Raise guest satisfaction scores, service, revenues and profit margins
- Maintain courteous and professional demeanor
- Establish and maintain good communications and teamwork with colleagues and other departments
- Maintain open door communication with employees
- Uphold highest hospitality and service standards
- Create and develop training programs for continuous improvement
- Maximize utilization and appearance of food and beverage areas
- Develop and improve procedures to boost guest patronage
- Handle guest complaints diplomatically
- Inspect and taste prepared foods for quality and sanitation
- Participate in financial decision-making of food and beverage program
- Manage inventory and ordering of beverages
- Participate in weekly departmental meetings
- Adhere to all operational standards, policies, and procedures
- Control labor and operating expenses through scheduling and budgeting
- Assist in interviewing, selecting, training, and scheduling personnel
- Monitor and develop employee performance including counseling and evaluations
- Ensure staff understands job expectations
- Maintain employee documentation
- Perform other duties assigned by leadership
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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