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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
HHM Hotels is a renowned hospitality brand known for delivering exceptional guest experiences through its commitment to quality service, innovative practices, and a strong company culture based on core values such as people-centric capability, heartfelt service, excellence, agility, and ownership. The company operates various hotels and resorts, recognized for their dedication to guest satisfaction and sustainability initiatives, such as the EarthView program, which promotes environmental responsibility in hospitality operations. As a leader in the hotel industry, HHM Hotels focuses on creating memorable experiences for guests while maintaining high operational standards and a supportive work environment for associates.
The Food... Show More
The Food... Show More
Job Requirements
- Prior management experience in restaurants
- Ability to navigate throughout the restaurant and kitchen
- Ability to lift up to 50 pounds
- Ability to bend, reach, stoop, kneel, or crouch
- Effective verbal and written communication skills
- Willingness to work varied shifts, including holidays and weekends
- Commitment to follow safety standards and wear protective equipment
Job Qualifications
- Prior management experience in restaurants
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of food safety and sanitation standards
- Familiarity with hospitality industry regulations
- Ability to manage inventory and control costs
- Experience in handling guest feedback and resolving issues
- Understanding of sustainability practices in hospitality
Job Duties
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Monitor product quality and guest satisfaction in food and beverage outlets, ensuring food quality is consistent, appealing, and prepared according to recipe and to guest specifications
- Ensure the restaurant complies with sanitation and safety standards for guests and associates
- Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests
- Effectively deal with internal and external customers with a high level of patience, tact and diplomacy
- Ensure all equipment is in working order
- Participate in marketing efforts of the restaurants as directed
- Interact with guests to obtain feedback on quality of service and food in outlet
- Document inventory, forecast usage and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, in order to provide service
- Abide by all regulations and requirements pertaining to serving alcoholic beverages
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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