Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
Job Description
This position is with a prominent hospitality establishment specializing in buffet and café dining venues. The company prides itself on delivering exceptional guest experiences and maintains high standards through rigorous operational management and staff development. Known for its commitment to quality service, cleanliness, and efficient operations, the company operates in a fast-paced, high-volume casual dining environment that demands excellence from its management team and staff.
The role of Buffet and Café Operations Manager is critical to the daily success and reputation of these venues. This position involves overseeing all aspects of the daily operations to guarantee that service stan... Show More
The role of Buffet and Café Operations Manager is critical to the daily success and reputation of these venues. This position involves overseeing all aspects of the daily operations to guarantee that service stan... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s or associate’s degree preferred
- Minimum three years management experience in casual dining or high-volume food and beverage outlets
- Excellent communication skills
- Proven leadership and decision-making abilities
- Strong statistical and cost-benefit analysis skills
- Competent in Microsoft Word, Excel, and PowerPoint
- Knowledge of kitchen equipment and sanitation guidelines
- Must be at least 21 years old
- Valid TAM and Health work cards
- Ability to stand and walk continuously indoors more than 75% of the time
- Ability to lift, push, pull, carry, bend and kneel up to 50% of the time
- Ability to use chemical agents and wear protective equipment less than 25% of the time
- Capable of lifting or moving objects up to 20 pounds frequently
- Ability to work in smoky, noisy environments and hot or cold temperatures
- Good hearing, vision, speech, and literacy skills
Job Qualifications
- Three years management experience in casual dining or high-volume food and beverage outlets
- Excellent written, verbal and group presentation communication skills
- Effective leadership, program planning, decision making, staff development, statistical reporting, and cost-benefit analysis skills
- Excellent computer skills including Microsoft Word, Excel, and PowerPoint
- Working knowledge of kitchen equipment and sanitation guidelines
- At least 21 years of age
- High school diploma or equivalent
- Bachelor’s or associate’s degree preferred
- Valid TAM and Health work cards
Job Duties
- Hire, train, schedule, develop, and discipline management and line staff to maintain standards
- Oversee standards of service and address when not met
- Monitor staff to ensure outstanding guest service and handle guest concerns or complaints
- Evaluate processes and procedures for efficiency and service improvements
- Review financial reports including profit and loss statements and payroll to meet budget requirements
- Ensure management staff follow company policies and culinary contract guidelines
- Maintain cleanliness, organization, and proper functioning of the restaurants and equipment
- Enforce health, safety, and sanitation standards
- Perform other duties as assigned by management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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