Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,900.00 - $64,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee assistance program
Job Description
Hyatt House Virginia Beach Oceanfront is a premium hotel offering a vibrant and welcoming environment for travelers seeking comfort, convenience, and exceptional service. This hotel is part of the Hyatt chain, widely recognized for its commitment to quality hospitality and memorable guest experiences. Located in the beautiful coastal city of Virginia Beach, this establishment provides guests with stunning oceanfront views, modern amenities, and a range of dining options. The hotel caters to both business and leisure travelers, making it a dynamic place to work where team members interact with a diverse clientele and create lasting impressions. Hyatt House Virginia Beach... Show More
Job Requirements
- bachelor's degree in a related field from an accredited university/college or culinary school plus at least three (3) years of related experience
- high school diploma or equivalent plus at least five (5) years of related experience
- excellent written and verbal communication skills
- outstanding employee satisfaction scores at or above company goal
- good financial aptitude
Job Qualifications
- bachelor's degree in a related field from an accredited university/college or culinary school plus at least three (3) years of related experience
- high school diploma or equivalent plus at least five (5) years of related experience
- any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
- excellent written and verbal communication skills
- outstanding employee satisfaction scores at or above company goal
- good financial aptitude
Job Duties
- responsible for department payroll
- responsible for department budget, expenses, and profit
- responsible for the supervision of all non-exempt restaurant, bar/lounge, kitchen, and banquet personnel
- report directly to the Director of Food & Beverage
- work with the Director of Food & Beverage to create and execute innovative food and beverage strategies that will drive the hotel to exceed guest satisfaction and revenues
- work collaboratively with all members of the food and beverage team in menu planning, development, and execution
- ensure food and beverage staff are properly trained to standards and able to carry out the operations of each department
- work closely with department supervisors to develop them both personally and professionally
- drive outlet revenues through strategic marketing, promotion and up selling efforts
- ensure that all complaints regarding food quality, service, or accommodations were investigated and resolved
- schedule and receive beverage deliveries, checking delivery contents to verify product quality and quantity
- monitor budgets/payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
- monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities
- keep records required by government agencies regarding sanitation, and food subsidies when appropriate
- establish standards for personnel performance and customer service
- estimate liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
- review work procedures and operational problems to determine ways to improve service, performance, or safety
- organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance
- record and analyze the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- monitor employee and patron activities to ensure liquor regulations are obeyed
- inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- responsible for inventories of equipment, small ware, and liquor
- actively engaged in attracting and retaining talent to the organization
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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