Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,500.00 - $65,000.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
retirement plans
Hotel Room Discounts
Daily Pay access
Job Description
Hyatt House DC Convention Center is a premier hotel situated in the heart of Washington DC, known for its vibrant atmosphere and proximity to some of the nation’s most iconic landmarks. Dedicated to providing guests with exceptional hospitality, the hotel offers a unique experience enhanced by its strategic location near The White House, Howard Theatre, Smithsonian museums, and a variety of cultural, historical, and entertainment venues. The hotel is ideally positioned for convenient access to public transportation, facilitating easy commutes for employees and visitors alike. As a part of the Donohoe Hospitality Services family, Hyatt House DC Convention Center embraces... Show More
Job Requirements
- High school diploma or equivalent
- Previous food and beverage experience
- Previous supervisor or management experience
- Certified food handler
- Ability to work in a fast pace and high volume environment
- Clear verbal and written communication skills
- Ability to motivate and train employees in guest services
Job Qualifications
- Previous food and beverage experience
- Previous supervisor or management experience
- Certificate in food sanitation a plus
- Clear verbal and written communication skills
- Certified food handler
- Ability to work in a fast pace and high volume environment
- Ability to motivate and train employees in guest services
Job Duties
- Supervise and manage the daily operations of the food and beverage department
- Ensure that the level of quality and presentation are being met according to standards on a daily basis
- Personally respond to all guests' comments and complaints to ensure they are being handled in a timely manner
- Assist and supervise the purchasing and inventory functions of the department
- Train staff for job competency and ensure they are aware of hotel policies and procedures including service standards for the hotel and guest brand standards in regards to service and cleanliness
- Monitor department to ensure all brand requirements are being met on a daily basis in both the kitchen area and front of the house
- Implement and monitor staffing levels to ensure guest satisfaction and cost control are met on a daily basis
- Assist and supervise the weekly scheduling process to ensure staffing levels are met based on hotel's weekly forecast
- Review standards to ensure department is operating within brand and hotel requirements
- Deal with staff inquiries and issues in a timely and professional manner
- Responsible for training, supervising, and monitoring food sanitation and safety procedures in the kitchen and dining area
- Responsible for working with the sales department and housekeeping department to ensure banquets are handled according to BEO requirements and to the guest's satisfaction
- Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards and guest's expectations
- Responsible for hiring, training, management, development, and evaluation of all food and beverage employees including managers, supervisors, and line employees
- Ensure compliance with all hotel and brand policies and procedures, as well as, local, state, and federal laws and regulations
- Demonstrate the leadership qualities as outlined in the Leadership Job Requirement Chart
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: