Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,600.00 - $67,400.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
ASM Global is the world leader in venue management and services, overseeing a diverse portfolio of public assembly facilities including convention centers, stadiums, arenas, theaters, and performing arts venues. Known for its commitment to excellence, ASM Global manages hundreds of venues worldwide, delivering unparalleled event experiences, operational efficiency, and innovative services. The Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana, is one such premier facility under the ASM Global umbrella, providing versatile event spaces and catering to a broad spectrum of events ranging from conventions and conferences to concerts and community gatherings. ASM Global emphasizes a culture of professionalism, diversity, and... Show More
Job Requirements
- Bachelor's Degree in Food and Beverage or related field preferred
- Minimum 2 years' experience in Food & Beverage Management level position
- Must be able to pass a background check including a credit history report and meet corporate minimum requirements
- Must be 18 years of age or older
- Serve-safe certified
- Computer literate in Word, Excel, and Outlook
- Ability to work flexible hours including evenings, weekends, holidays
- Must have professional attitude and appearance
Job Qualifications
- Must be 18 years of age or older
- Excellent customer service skills
- Able to multitask, work independently, and pay close attention to detail
- Computer literate in Word, Excel, and Outlook
- Experience in accounting, preferably using inventory software
- Strong orientation to customer service and ability to work well with other staff members in the facility
- Result oriented individual with the ability to meet budgetary goals
- Ability to work under pressure and produce accurate results
- Ability to maintain effective working relationships with team members, exhibitors' patrons, and others encountered in employment
- Ability to work with minimal supervision
- Ability to work flexible hours including daytime, evenings, weekends and holidays
- Professional attitude and appearance
- Serve-safe certified
Job Duties
- Oversees development, delivery, review, execution, and fulfillment of proposals/contracts for clients of the venue for concessions and/or catering events while adhering to ASM Global venue policies and procedures
- Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, and guest experiences for catering and concessions
- Communicates with Events for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details
- Review and work along with staff to ensure execution of all Food & Beverage operations through banquet event orders and contractual obligations such as services, equipment orders, consumption reports and special orders
- Manage and work along with the part time staff, contracted staff and guests in the areas of concessions and catering
- Inspect equipment and facilities to report any deficiencies and ensure all Food & Beverage areas are fully operational
- Order and maintain weekly/monthly inventory for concessions and catering events, such as paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies, and equipment
- Monitor in-house events, maintaining close contact with clients and facility staff to ensure success and address all client requests, concerns, and problems
- Coordinate activities and facilitate meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms
- Attend appropriate planning, organization, event and facility meetings in support of food and beverage elements
- Direct and work along with staff for proper cleaning techniques and procedures to ensure passing health inspections by State and local agencies and ASM Global guidelines
- Direct handling of cash and credit cards in accordance with ASM Global and Shreveport Convention Center policies
- Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, and final billing accounting
- Plan, implement and operate an integrated point of sales system, run reports, process cash & credit card sales during and after events, run settlement reports
- Design and or assist in the design and implementation of digital content for the venue display systems for the point of sales menu boards, meeting room display monitors and concession stand sponsor activations
- Act as Department Manager and/or Manager on Duty for events, including banquets, backstage catering, concessions, and other activities as deemed necessary by department and facilities
- Assist Director of Food & Beverage to analyze and maintain department related costs and facilitate reporting
- Cash & check handling, concessions receipts, and balance accounts
- Payroll
- Maintaining labor cost
- Other duties as assigned
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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