Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $34.00 - $38.00
Work Schedule
Flexible
Benefits
golf benefits
50% discount on shift meals
25% discount for you and guests
Flexible work environment
401K with company match
Paid sick time
Medical/dental/vision/telehealth coverage
FSA options
Company-paid Life Insurance
long-term disability
Paid vacation
Holiday pay
Team Member Referral program
Job Description
The Plateau Club, nestled on the scenic Sammamish Plateau, is renowned for its picturesque 18-hole golf course and elegant Northwest-style clubhouse. This prestigious country club provides members with an exceptional recreational experience that combines traditional amenities with attentive, personalized service. The family-focused environment fosters a community where members enjoy not only golf but also a full-service Recreation Center and a welcoming ambiance tailored to meet the distinct needs of every guest. The Plateau Club's dedication to excellence is demonstrated through its commitment to delivering high-quality service, catering to a broad spectrum of interests, and maintaining an engaging and supportive workplace... Show More
Job Requirements
- High school diploma or equivalent
- ServSafe certified
- valid food handler's card
- alcohol serving permit
- minimum of 3 years as an F&B manager in a multi-outlet facility with at least 2 million in annual sales
- experience as a manager in a restaurant
- ability to follow company policy/procedures and comply with all administrative responsibilities
Job Qualifications
- Positive and proactive supervisory, leadership, management, and coaching skills
- ability to communicate on various levels including team members, the senior leadership team, guests, vendors, and contractors, always showing tact and diplomacy as a senior representative of Oki Golf
- thorough knowledge of ordering/purchasing, inventory control, budget management, and P&L accountability
- ability to multi-task while remaining focused on the critical objectives of the position
- visibly touch base consistently with tables that dine with us, ensuring their experience
- due to the cyclical nature of our industry, employees may be required to work varying schedules to reflect business needs
- in addition, attendance at all scheduled training sessions and meetings is required
- high school diploma or equivalent
- ServSafe certified
- must have a valid food handler's card and alcohol serving permit
- experience as a manager in a restaurant
- experience with banquets/event management preferred
- minimum of 3 years as an F&B manager in a multi-outlet facility with at least 2 million in annual sales
- ability to follow company policy/procedures, complying with all administrative responsibilities
Job Duties
- Deliver a business that is driven by quality, value, and excellence as measured by consistent survey scores of 4.0 and higher
- ensure delivery of the guest experience through consistent execution of the service sequence of all team members
- routine checks of the facility for cleanliness, timely & efficient execution
- respond quickly to guest feedback, including Open Table, Yelp, and other social media avenues
- oversee and ensure all aspects of event coordination including sales, and execution of all related catering activities to the highest level of service
- make recommendations for improvements within the department to ensure keeping abreast of recent trends to enhance the guest experience
- develop a culture based on mutual respect and clear expectations with the ability to grow and develop as measured by turnover rates
- develop a high-performing team that delivers an outstanding guest experience by hiring team members who demonstrate a passion for service and serving others, who can work well as part of a team, and who do whatever it takes to provide great service
- develop and execute a formalized training and development program within the department, which includes cross-training as well as opportunities for advancement
- informally evaluate the performance and encourage improvement of the food and beverage staff as well as conduct annual performance reviews
- hold all team members accountable for their areas of responsibility using Oki Golf position descriptions and clearly articulated expectations
- develop a positive culture where team members feel valued, respected, and feel they know what is going on and can make contributions to the team
- ensure a safe work environment to include compliance with OSHA/WISHA and Oki Golf guidelines and standard operating procedures
- proactive management of company assets, driving continual profit contributions to the bottom line as measured by monthly financial statements
- ensure revenues are maximized by reviewing and ensuring all controls are in place and being followed, including purchasing, inventory management, and the POS system is used correctly and team members utilize effective upselling strategies to increase the guest check average
- daily review of waste, breakage, and voids/edits/discounts to ensure minimizing loss
- review payroll to ensure labor is managed according to business levels and scheduling is effective and efficient and tips are reported accurately and timely
- program planning recommendations in all outlets to enhance the guest experience and drive profit
- other tasks as assigned
Restaurant and hotel hiring made simple with OysterLink.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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