Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
HHM Hotels is a noted hospitality company known for its commitment to providing exceptional guest experiences across its diverse portfolio of properties. Managed by HHM Hotels, the company embraces a service philosophy centered around core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These values not only influence the way HHM Hotels operates but also guide the behavior and mindset of the entire team, creating an engaging work environment where guests and associates thrive alike. The company consistently aims to set standards that elevate the hospitality industry through operational excellence and... Show More
Job Requirements
- Prior management experience in restaurants
- Ability to navigate throughout the restaurant and kitchen lifting up to 50 pounds bending and reaching stooping kneeling or crouching
- Ability to effectively communicate with guests and associates verbally and in writing
- Willingness to work varied shifts holidays and weekends
- Commitment to uphold sanitation and safety standards
- Adherence to regulations pertaining to serving alcoholic beverages
Job Qualifications
- Prior management experience in restaurants
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of food safety and sanitation regulations
- Ability to manage budgets and control costs
- Customer service oriented mindset
- Ability to work varied shifts including weekends and holidays
Job Duties
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Monitor product quality and guest satisfaction in food and beverage outlets ensuring food quality is consistent appealing and prepared according to recipe and to guest specifications
- Ensure the restaurant complies with sanitation and safety standards for guests and associates
- Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests
- Effectively deal with internal and external customers with a high level of patience tact and diplomacy
- Ensure all equipment is in working order
- Participate in marketing efforts of the restaurants as directed
- Interact with guests to obtain feedback on quality of service and food in outlet
- Document inventory forecast usage and monitor supply so restaurants are adequately stocked with linen glassware silverware china condiments in order to provide service
- Abide by all regulations and requirements pertaining to serving alcoholic beverages
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
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