Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,600.00 - $67,400.00
Work Schedule
Flexible
Weekend Shifts
Benefits
FREE DOWNTOWN PARKING
Associate Cafeteria with Daily Complementary Hot Meals
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
401(k) match
Pre-tax health savings account
Flexible spending account
Exclusive Travel Discounts
Tuition Reimbursement
Adoption services aid
Pet insurance
legal services
Paid Time Off
friends and family discounts
leadership development programs
diversity and inclusion programs
Work-life balance
Job Description
Austin Hotel Downtown - Located in the vibrant Live Music Capital of the World, the Omni Austin Hotel Downtown offers an exceptional luxury experience right in the heart of downtown Austin. Situated within walking distance of the iconic 6th Street Entertainment District, guests and associates alike have easy access to a variety of entertainment options, dining, nightlife, and cultural venues. This magnificently appointed hotel stands at the center of Austin’s thriving business hub, providing convenient proximity to key landmarks such as the Austin Convention Center and the Texas State Capitol. Omni Austin Hotel Downtown is part of Omni Hotels &... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2-3 years relevant food and beverage management experience
- Valid TABC certification
- Current Food Handlers certification
- Ability to lift and move 50 lbs
- Ability to stand or walk for prolonged periods
- Willingness to work flexible hours including weekends and holidays
- CPR certification or readiness to obtain
- Knowledge of safety and sanitation regulations
- Familiarity with liquor liability laws
- Previous experience in hotel or resort food and beverage operations
- Excellent communication and leadership skills
Job Qualifications
- Minimum of 2-3 years of food and beverage management experience in a hotel or resort environment
- Strong knowledge of front-of-house operations, bar service, pool operations, and coffee service preferred
- Proven leadership, communication, and organizational skills
- Financial acumen with experience in labor management, forecasting, and profit and loss review
- Ability to work flexible schedules including mornings, evenings, weekends, holidays, and seasonal peak periods
- CPR or willingness to obtain certification
- Must have current TABC and Food Handlers Certifications
- Must be able to lift, pull, push 50lbs plus
- Must be able to walk and stand for up to 10 plus hours
Job Duties
- Ensure maximum guest satisfaction through active floor and pool deck leadership
- Maintain and refine service standards and guest flow
- Conduct daily pre-shift meetings
- Monitor timing of service and guest engagement
- Handle guest concerns and complaints
- Recognize repeat and VIP guests
- Monitor guest feedback related to food, beverage, and service quality
- Oversee daily front-of-house operations for Cloud Bar and President's House Coffee
- Supervise service during all operating hours
- Ensure service areas are fully stocked and operational
- Maintain cleanliness of outlets and guest areas
- Ensure all equipment and POS systems are functioning
- Maintain proper atmosphere including lighting and music
- Assist in service and seating as needed
- Ensure all pool operations comply with policies and safety regulations
- Enforce pool rules and liquor liability laws
- Schedule and conduct safety training and emergency drills
- Maintain communication regarding incidents and safety issues
- Maintain visible leadership presence on the pool deck
- Recruit, hire, train, and develop front-of-house associates
- Ensure appropriate staffing levels
- Create and approve weekly schedules
- Monitor associate performance and appearance
- Promote cross-training and development opportunities
- Conduct regular supervisor meetings
- Manage outlet profitability and labor control
- Oversee payroll management
- Participate in budgeting and financial reviews
- Conduct end-of-month inventories
- Maintain accurate inventories
- Review and approve purchase requests
- Ensure proper cashiering and deposits
- Conduct menu engineering and pricing analysis
- Drive revenue through up-selling and promotions
- Ensure adherence to all brand standards and policies
- Enforce liquor laws including prevention of service to minors
- Ensure knowledge of emergency procedures and accident prevention
- Maintain compliance with health and safety standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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