Job Overview
Compensation
Type:
Salary
Rate:
Range $38,800.00 - $62,800.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Meal Allowances
performance bonuses
Job Description
The Food & Beverage Manager role is a pivotal position within the hospitality industry, particularly in hotel operations. This role is dedicated to overseeing, controlling, and administering all food and beverage outlets within a property, ensuring that each outlet consistently meets and exceeds established brand standards. The position is essential in providing exceptional guest experiences by fostering a guest-friendly environment where excellent service, product knowledge, and operational excellence are the cornerstones of daily activities.
Hotels operate around the clock, 24 hours a day, 7 days a week, making the Food & Beverage Manager's role dynamic and demanding. The varied s... Show More
Hotels operate around the clock, 24 hours a day, 7 days a week, making the Food & Beverage Manager's role dynamic and demanding. The varied s... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in food and beverage management
- excellent communication skills
- ability to work flexible hours including nights, weekends, and holidays
- strong organizational skills
- ability to handle stressful situations
- knowledge of brand standards
- proficiency with point of sale and inventory systems
- ability to lead and motivate a team
- commitment to maintaining a safe and clean work environment
Job Qualifications
- experience in food and beverage management
- strong leadership skills
- excellent guest service abilities
- knowledge of financial reporting and cost control
- ability to work in a fast-paced environment
- effective communication and interpersonal skills
- problem-solving skills
- experience with point of sale systems
- ability to oversee multiple food and beverage outlets
- knowledge of safety and sanitation standards
Job Duties
- ensure each guest receives outstanding guest service by greeting and acknowledging every guest
- maintain outstanding standards and solid product knowledge
- ensure guest satisfaction scores meet or exceed goals
- maintain a favorable working relationship with associates to promote a positive environment
- analyze and monitor operational reports and financial statements
- perform special projects as assigned
- plan and execute hotel-sponsored events
- taste food and beverage products to ensure quality and consistency
- market ideas and promotions within the department
- monitor point of sale systems and cashier procedures
- perform job responsibilities of associates as needed
- handle manager on duty responsibilities
- control the flow of customers and front-to-back-of-house interactions
- ensure team members maintain brand standards and customer service levels
- handle customer inquiries professionally
- manage outlet scheduling and payroll
- organize and conduct pre-shift and departmental meetings
- maintain communication with other departments and attend relevant meetings
- participate in marketing efforts and menu development
- monitor product quality and guest satisfaction in the restaurant
- maintain outlet profitability
- control payroll and equipment costs
- ensure par stock levels through inventory and supply management
- maintain equipment and train staff
- support all food and beverage operations and special projects
- provide a clean and safe environment by assigning cleaning duties
- adhere to company policies and safety procedures
- report unsafe conditions and incidents
- maintain a neat and well-groomed appearance
- assist other restaurant personnel as needed
- perform related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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