Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,200.00 - $63,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Dezerland Park Orlando is Florida's largest indoor attraction and a premier entertainment destination that combines a thrilling mix of attractions, family-friendly activities, and dynamic hospitality experiences. Spanning over 800,000 square feet, Dezerland Park offers an impressive array of entertainment including a gel blaster arena, axe-throwing lanes, a pinball arcade, and one of the world's largest auto museums. This expansive venue caters to families, friends, and groups seeking fun, adventure, and memorable moments in a vibrant setting. The park's atmosphere is built around a strong culture that values its people, emphasizing support, collaboration, and a fun, family-like environment for its employees.... Show More
Job Requirements
- Bachelor's degree or Associate's degree in Hospitality Restaurant Management Business Administration or a related field preferred
- equivalent food and beverage leadership experience accepted
- minimum 5 years of food and beverage experience with at least 3-5 years in a supervisory or managerial role overseeing FOH and BOH operations
- strong customer service background with proven ability to lead high-volume guest-focused environments
- thorough knowledge of food safety regulations sanitation standards and Alcohol and Beverage Control ABC laws
Job Qualifications
- Bachelor's degree or Associate's degree in Hospitality Restaurant Management Business Administration or a related field preferred
- equivalent food and beverage leadership experience accepted
- minimum 5 years of food and beverage experience with at least 3-5 years in a supervisory or managerial role overseeing FOH and BOH operations
- strong customer service background with proven ability to lead high-volume guest-focused environments
- thorough knowledge of food safety regulations sanitation standards and Alcohol and Beverage Control ABC laws
Job Duties
- Oversee restaurant and outlet operations with full FOH and BOH accountability ensuring compliance with all standards policies and procedures
- maintain operating budgets monitor P&L results food and beverage costs controllables and labor to meet financial targets
- control outlet costs through effective purchasing inventory oversight waste reduction and labor management aligned with demand patterns and labor laws
- maintain accurate daily and weekly punch details for service staff process daily sales reports cost reports and other operational reporting as requested
- analyze operational data evaluate results and implement solutions to improve efficiency profit and service quality
- collaborate with senior leadership on menu planning portioning production needs and recipe consistency
- collaborate closely with cross-functional teams including Events Marketing and Sales to support promotions special programs and property-wide initiatives
- conduct daily line checks for food quality temperatures portioning presentation and BOH station readiness
- oversee bar mise en place product rotation batching par levels and beverage quality consistency
- manage ordering and inventory for food beverage cleaning supplies uniforms smallwares and kitchen equipment
- establishes methods for inventory control and adheres to purchasing procedures
- coordinate monthly self-inspections sanitation walkthroughs and deep-cleaning programs for BOH FOH and bar areas
- operate POS bar equipment and kitchen tools as needed report equipment malfunctions promptly
- review daily prep lists production schedules BOH cleanliness and station setup for efficient flow
- ensure accurate communication of 86'd items menu changes allergens and operational priorities
- understand FOH and BOH roles well enough to step in and assist fill in as a Cashier Server Host Bartender or BOH support when short staffed
- monitor staffing levels and labor needs for FOH and BOH adjust schedules to align with business demand and standards
- assist in interviewing and hiring qualified FOH and BOH employees
- conduct performance evaluations administer coaching mentoring and disciplinary actions according to SOP
- conduct effective pre-shift meetings team updates and training sessions to communicate expectations and priorities
- verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points HACCP Occupational Safety and Health Association OSHA and regional Alcoholic Beverage Commissions guidelines
- foster teamwork empowerment accountability and a positive collaborative work environment
- serve as a role model for professionalism hospitality and appropriate service behaviors
- take proactive steps to resolve guest concerns while ensuring effective service recovery
- review guest feedback comment cards and satisfaction data with staff to drive improvements
- stay readily available and approachable for guests and staff on the floor
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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