Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $41,500.00 - $67,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
The Omni Dallas Hotel is a premier destination located in the heart of the revitalized downtown Dallas area. This distinguished hotel offers guests luxurious accommodations and exceptional service while being strategically connected to the Dallas Convention Center via a sky bridge. The hotel’s prime location also provides easy access to various restaurants, shops, entertainment venues, and cultural attractions, making it a favorite among business travelers and tourists alike. As a part of the luxury Omni Hotels & Resorts brand, the Omni Dallas Hotel upholds a commitment to quality, innovation, and guest satisfaction.
This establishment prides itself on sustainability and environmental re... Show More
This establishment prides itself on sustainability and environmental re... Show More
Job Requirements
- Bachelor's degree or equivalent
- Previous restaurant manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
- Ability to handle guest complaints effectively
- Proficiency in staff scheduling and management
- Knowledge of liquor liability laws
- Ability to perform emergency procedures including CPR
- Excellent organizational skills
- Strong customer service orientation
Job Qualifications
- Bachelor's degree or equivalent
- Previous restaurant manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
- Strong leadership and interpersonal skills
- Excellent communication and organizational skills
- Ability to manage multiple tasks efficiently
- Knowledge of food safety and hospitality standards
Job Duties
- Ensure maximum guest satisfaction while dining in the restaurant
- Conduct daily pre-meal meetings with service staff
- Supervise floor operations during service
- Ensure service personnel follow protocol including steps of service
- Monitor timing of guest experience
- Handle guest complaints to satisfaction
- Maintain smooth running restaurant operations
- Create weekly schedules for front of house staff
- Ensure kitchen, stewarding, and cashier staff are scheduled and on duty
- Stock side stations with necessary equipment
- Verify side work completion and manager sign off
- Ensure beverage machines are functioning
- Manage station rotation in seating
- Assist seating or guest service when needed
- Coordinate dining room functions during service
- Monitor productivity of service staff
- Critique food quality and consistency
- Post and update special boards or descriptions
- Check food quality and presentation from kitchen
- Maintain food displays during service
- Monitor guest satisfaction and comments on food and service
- Recognize repeat guests
- Review reservations and VIP lists daily
- Handle all special attention details properly
- Maintain restaurant cleanliness and atmosphere
- Ensure staff uniforms and appearances meet standards
- Inspect and maintain tabletops, side stations, and tray stands
- Check menus daily
- Ensure equipment is clean and in good condition
- Keep work areas neat and orderly
- Adjust lights and music appropriately
- Control costs to contribute to profitability
- Perform positive up-selling techniques
- Expedite table turnover and resetting
- Implement sales and merchandising programs
- Be familiar with beverage procedures and assist cashier
- Adhere to company policies and emergency procedures including CPR
- Enforce liquor liability laws
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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