Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,500.00 - $67,300.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
The Omni Dallas Hotel is a premier luxury hotel located in the heart of downtown Dallas, Texas. Known for its strategic location connected directly via sky bridge to the Dallas Convention Center and surrounded by a variety of eateries, shops, and entertainment venues, it provides an unparalleled experience for both leisure and business travelers. The hotel proudly meets the U.S. Green Building Council LEED Gold Certification standards, highlighting its commitment to environmental sustainability and conservation in the city. With its eco-friendly initiatives, the Omni Dallas Hotel positions itself as a leader in green hospitality, offering guests not only comfort and... Show More
Job Requirements
- Bachelor’s degree or equivalent
- Previous restaurant manager experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
- Strong communication skills
- Ability to work under pressure
- Commitment to exceptional guest service
- Knowledge of hospitality industry standards
- Physical ability to manage restaurant operations
- Capability to train and supervise staff effectively
Job Qualifications
- Bachelor’s degree or equivalent
- Previous restaurant manager experience
- Understanding of financial statements and labor productivity
- Strong leadership and interpersonal skills
- Excellent customer service abilities
- Knowledge of food and beverage service standards
- Ability to handle guest complaints effectively
- Familiarity with safety and emergency procedures
- Proficient in scheduling and staff management
- Knowledge of liquor liability laws
Job Duties
- Provide proper training and supervision of all personnel including assistant managers and supervisors
- Ensure prompt, courteous service in compliance with Omni Food and Beverage standards and company policies
- Achieve maximum guest satisfaction while dining in the restaurant
- Conduct daily pre-meal meetings with service staff
- Supervise floor operations during service
- Enforce service protocol including steps of service
- Monitor timing of guest experience
- Handle guest complaints to satisfaction
- Maintain smooth running restaurant operations
- Create and manage front-of-house staff weekly schedules
- Ensure kitchen, stewarding, and cashier staff are on duty as scheduled
- Ensure side-stations are fully stocked and side-work is completed
- Monitor beverage machine functionality
- Rotate stations in seating
- Assist in seating or service of guests as necessary
- Coordinate all dining room functions during service
- Monitor service staff productivity
- Critique quality and consistency of food product
- Ensure accuracy of special boards and descriptions
- Check food quality and presentation from kitchen continuously
- Maintain food displays during service
- Monitor guest satisfaction and feedback
- Recognize repeat guests for personalized service
- Review reservations and VIP lists daily
- Handle all special attention details properly
- Maintain restaurant cleanliness and physical atmosphere
- Enforce uniform and appearance standards
- Inspect tabletops, side-stations, tray stands
- Ensure menu inspection by hostess daily
- Maintain equipment condition and cleanliness
- Keep work areas neat, orderly, and clean
- Adjust lights and music appropriately for meal periods
- Contribute to profitability through cost control
- Promote positive upselling techniques
- Expedite table turnover and resetting
- Implement sales promotions and merchandising
- Assist cashier with beverage procedures
- Adhere to company policies and emergency procedures including CPR
- Enforce liquor liability laws
- Perform additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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