Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,600.00 - $65,700.00
Work Schedule
Flexible
Benefits
Paid Time Off
Holiday pay
Health Insurance
Vision Insurance
Dental Insurance
Wellness rewards program
Job Description
The Durham Hotel is a distinguished hospitality establishment located in the heart of the city, renowned for its commitment to exceptional service, quality, and community engagement. As a proud ambassador of its namesake city, The Durham Hotel places great emphasis on quality, kindness, and inclusivity, creating a warm and welcoming environment for all guests. Guided by core values that inspire wonder, foster hospitality, pursue excellence, demonstrate intentionality, and cultivate community, The Durham Hotel offers a unique and memorable experience for visitors and locals alike. The hotel's range of concepts includes The Coffee Bar, The Roof, and various catering, banquet, and... Show More
Job Requirements
- High school diploma or GED
- Minimum of 1 year restaurant/bar management experience
- Ability to obtain Food Handlers and Tips Certification within six months
- Ability to work flexible schedule including weekends and holidays
- Ability to be on feet and alert for extended periods
- Ability to lift up to 35 lbs
- Continuous use of hands and arms
- Continuous bending, reaching, and twisting
- Strong leadership capabilities
- Attention to detail
- Excellent communication skills
Job Qualifications
- Minimum of 1 year restaurant/bar management experience
- Strong leadership skills with ability to train, coach, develop and motivate others
- Possess or ability to obtain Food Handlers and Tips Certification within six months of employment
- Attention to detail
- High level of integrity and hands-on management style
- Experience with Toast point of sales system preferred
- Exceptional organizational and operational skills
- Excellent interpersonal skills including professionalism and public speaking
- Ability to work flexible schedule including AM/PM shifts, weekends and holidays
- High school diploma or GED required
- Higher education degree in hospitality management or related field preferred or equivalent experience
Job Duties
- Responsible for daily operations for scheduled business unit (the Coffee Bar, Roof, and Events/Catering), ensuring quality and standards
- Attend weekly BEO and manager meetings to discuss service focus points, upcoming events, and operational needs
- Work scheduled floor shifts to fill staffing gaps, support team, and lead by example
- Monitor food quality to ensure consistency, appeal, and guest specifications
- Be expert on floor operations including POS, steps of service, and menus
- Interact with guests to obtain feedback and resolve complaints
- Reconcile daily audit materials including timesheet authorizations and cash drops
- Oversee ordering and inventory for primary business unit
- Prepare and control payroll
- Review schedules to eliminate labor overages
- Collaborate with Director of F&B and other managers for event programming
- Enforce food safety policies compliant with FDA and Health Department
- Coordinate cleaning program and recommend improvements
- Enforce hotel human resources policies
- Conduct interviews, coach and support associates
- Help team establish KPIs and review goals
- Maintain communication with team members, guests, and vendors
- Promote a team culture of service excellence, professionalism, and teamwork
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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