Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $63,700.00
Work Schedule
Standard Hours
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished company known for its extensive portfolio of hotels coupled with a strong pipeline of new properties and acquisitions. But Ascent Hospitality is unique in placing people above mere numbers, focusing on creating memorable experiences for both its team members and guests. This people-first culture fosters an environment where teamwork is paramount and individual contributions are valued for a unified purpose. Their culture encourages growth, camaraderie, and excellence, making it a sought-after employer in the hospitality industry. With its foundation rooted in service and guest satisfaction, Ascent Hospitality is committed to developing leaders who demonstrate passion,... Show More
Job Requirements
- High school education required
- minimum three years management experience in hospitality food and beverage preferred
- current food handler’s card and alcohol service certifications required
- ability to stand for long periods on hard surfaces
- ability to use arms, hands and legs repetitively
- able to stoop, kneel, crouch, or crawl
- capable of walking, balancing, talking, hearing and smelling
- ability to work with cleaning chemicals and food products
- able to carry and balance up to 25 pounds
- capable of close vision, distance vision, color vision and sense of smell
- able to operate under mentally and physically stressful situations
Job Qualifications
- Current food handler’s card and alcohol service certifications as required by federal, state, and local laws
- minimum three years management experience in the hospitality industry in food and beverage with a guest-focused background preferred
- high school education required
- some college education preferred
- strong leadership skills
- excellent English verbal and written communication skills
- interpersonal skills
- basic math skills
- strong organization and multi-tasking abilities
- proven track record of increasing responsibility and experience
- ability to apply commonsense understanding to carry out instructions
- team builder
- effective listener and communicator
Job Duties
- Manages service aspects in all food and beverage assigned areas and events
- manages dining rooms, lounges, bars and catering events to ensure proper room preparation including set-up of tables, chairs, linens, table settings, glassware, etc
- confirms all service staff are in proper uniform and adhere to the company’s appearance standards
- hires, manages and trains staff in all technical and non-technical aspects of their roles
- creates, maintains and distributes weekly schedules for staff and communicates changes as appropriate to all
- communicates with service and kitchen staff regarding reservations and/or special events
- conducts pre-shift, pre-meal and/or pre-event meetings with all necessary staff
- evaluates and supervises performance and carries out disciplinary action as needed in accordance with company policies and laws
- makes rounds of all food and beverage outlets to ensure member/guest needs are met
- responsible for employee relation issues and reviews incidents with general manager and human resources manager
- completes and administers employee performance appraisals
- conducts monthly beverage inventories and quarterly china, glass and silverware inventories
- opens and closes dining room(s) and bar on a regular basis
- acts as the manager on duty (MOD) as scheduled
- controls costs of all food and beverage outlets by assisting management in purchasing, maintaining profit and loss controls, and monitoring labor costs
- maintains accurate daily and weekly punch details for service staff and processes daily sales reports
- maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events
- ensures staff is trained and adhering to safety, sanitation, food preparation, food storage and alcohol beverage control policies
- maintains member and guest satisfaction by handling inquiries and providing solutions
- maintains consistency of service by being aware of events affecting operations
- collaborates with executive chef on menu creation and pricing
- communicates and teams well with other departments
- upholds company and brand standards
- attends all meetings as required
- ensures in-room dining service and tray removal times meet guidelines
- ensures reservation system functions efficiently
- performs other duties as required by general manager or corporate director of food and beverage to assist department direction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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