Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,400.00 - $68,600.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
Hilton is a renowned global hospitality company celebrated for its wide range of lodging options, including luxurious full-service hotels, resorts, extended-stay suites, and mid-priced hotels. For nearly a century, Hilton has been dedicated to providing exceptional accommodations, outstanding service, top-tier amenities, and great value to both business and leisure travelers worldwide. The company’s vision, "to fill the earth with the light and warmth of hospitality," reflects its commitment to creating remarkable experiences for guests across its impressive portfolio of global brands. At the core of Hilton’s success are its dedicated Team Members who continuously strive to maintain the highest standards... Show More
Job Requirements
- Minimum of 5 years' experience in food and beverage leadership roles across multiple outlets within a 4 or 5-star hotel environment
- Ability to meet financial targets and manage budgets effectively
- Proven track record in enhancing the performance of food and beverage outlets
- Outstanding stakeholder management skills
- Strong knowledge of food and beverage trends and Hilton brand standards
- Ability to work under pressure and adapt to changing priorities
- Excellent communication skills in verbal and written English
- Willingness to develop team members and self
- Flexibility to respond to different work situations
- Professional grooming standards and punctuality
- A creative and proactive leader with a passion for the hospitality industry
Job Qualifications
- Minimum of 5 years' experience in food and beverage leadership roles across multiple outlets within a 4 or 5-star hotel environment
- Ability to meet financial targets and manage budgets effectively
- Proven track record in enhancing the performance of food and beverage outlets, restaurants, bars, and event spaces
- Outstanding stakeholder management skills with the ability to collaborate effectively with heads of departments
- Strong knowledge of food and beverage trends and Hilton brand standards
- Excellent communication skills in verbal and written English
- Willingness to develop team members and self
- Flexibility to respond to different work situations
- Professional grooming standards and punctuality
- A creative and proactive leader with a passion for the hospitality industry
- Bachelor's degree in hospitality, business, or related field (advantageous)
- Relevant hotel management certifications such as food handling certificate, LCQ, GM certificate, or WSET (advantageous)
- Passion for delivering exceptional guest experiences (advantageous)
Job Duties
- Manage all food and beverage operations across restaurants, bars, banquets, and room service
- Maintain exceptional levels of product quality and guest service
- Recruit, train, and develop food and beverage managers, supervisors, and team members
- Conduct daily briefings and ensure effective communication across outlets
- Respond promptly to guest inquiries and coordinate special arrangements for events and VIPs
- Work within budgeted guidelines for food, beverage, and payroll costs
- Drive sales and implement upselling initiatives to maximize revenue
- Develop menus and beverage programs in collaboration with the Culinary Director and leadership team
- Monitor and control costs, conduct monthly stock takes, and ensure profit flow-through to departmental targets
- Set departmental targets, objectives, work schedules, and policies
- Evaluate guest satisfaction levels and implement continuous improvement plans
- Ensure compliance with health and safety standards, HACCP certification, and OHS policies
- Assist other departments where necessary and maintain strong interdepartmental relationships
- Comply with hotel security, fire regulations, and all health and safety legislation
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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