Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,200.00 - $63,400.00
Work Schedule
Flexible
Benefits
Marriott Employee Discounts Worldwide
Medical insurance
Dental Insurance
Vision Insurance
Company-Sponsored Life Insurance
Short term disability insurance
long term disability insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee assistance program
Job Description
The Kessler Collection is a prestigious portfolio of luxury boutique hotels, unique restaurants, and immersive experiences, all united by a distinctive Bohemian twist. The collection is celebrated for its captivating hotels featuring curated art, original music, unique architecture, and rich stories woven throughout every corner. Each property is strategically located in sought-after destinations, creating inspiring places that cater to guests seeking more than just accommodation -- they come in search of memorable experiences and intuitive service. This commitment to excellence reflects the company's core mission to inspire guests with exuberant service and distinctive atmospheres.
As a proud member o... Show More
As a proud member o... Show More
Job Requirements
- High school diploma
- 1+ years of relevant work experience in a similar scope and title
- experience within luxury brand or markets preferred
- food safety certification preferred or attained within 30 days
- alcohol safety certification preferred or attained within 30 days
- ability to work in a shared noisy environment
- ability to cope with changing priorities and deadlines
- ability to work variable schedules potentially exceeding 40 hours
- ability to work safely in a kitchen environment with high temperatures and humidity
- ability to stand, stoop, bend, crouch up to 8 hours daily
- ability to push, pull, and lift up to 50 lbs
- ability to travel by foot, car, bus, airplane requiring sitting, standing, and waiting periods
Job Qualifications
- High school diploma required
- minimum 1 year related work experience in a similar scope and title
- experience within luxury brands or markets preferred
- food safety certification preferred or must be attained within 30 days
- alcohol safety certification preferred or must be attained within 30 days
- excellent computer skills including Microsoft Word, Excel, and Outlook
- strong verbal and written communication skills
- excellent guest service and interpersonal skills
- ability to prioritize and maintain multiple tables
- proven leadership and team motivation abilities
- ability to respond promptly to customer needs
Job Duties
- Supervises daily shift operations
- ensures Grand Performers comply with appearance standards
- schedules dining reservations and arranges parties or special services for diners
- inspects kitchen and dining areas and utensils to maintain sanitary standards
- requisitions and inspects food, supplies, and equipment to meet quality standards
- ensures compliance with all food and beverage policies, standards, and procedures
- maintains service and sanitation standards in restaurant, bar/lounge, and room service areas
- acts as guest service role model setting a good example of excellent customer service
- assists servers on the floor during meal periods
- clears and resets counters or tables after each course when needed
- assists dining room servers in food and beverage service, sets tables, serves guests, maintains menu knowledge
- assists with providing tables with beverages
- removes and replaces linens
- transports dirty dishes to dishwashing station
- polishes silver and glass as needed
- presents menu, answers questions, and makes food and beverage suggestions
- seats guests in the dining room
- explains, pairs and recommends wine
- serves food and beverage in a friendly, professional, and efficient manner consistent with Kessler standards
- relays orders to kitchen through POS and helps serve courses from kitchen and service bars
- totals bills and accepts payments
- proficiently utilizes property management systems and follows cash handling procedures
- sets up bar and dining room thoroughly and swiftly
- empowers Grand Performers to provide excellent customer service
- ensures staff understands and complies with liquor laws
- monitors alcohol beverage service compliance
- ensures POS and cash handling practices follow SOPs
- edits work schedules and evaluates employee performance
- assigns and coordinates work of employees to promote operational efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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