Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $72,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
health savings plan
Flexible savings plan
Colleague Discounted Room Rates
complimentary room nights
Paid Time Off
floating holidays
Paid holidays
growth opportunities
Referral Bonus
Recognition and rewards
basic life insurance
sick days
friends and family room rates
401(k)
Employee stock purchase plan
complimentary parking
Complimentary meal during shift
Employee assistance program
Restaurant and coffee shop discount
Job Description
Cheyenne Mountain Resort, Destination by Hyatt, is a distinguished and iconic resort situated on a 220-acre campus shared with the Country Club of Colorado in Southern Colorado Springs. Established in 1985, this resort provides a premier destination experience by blending luxury accommodations, extensive meeting and event facilities, and a range of unique recreational activities. With 316 guestrooms and over 40,000 square feet dedicated to meetings and events, guests at Cheyenne Mountain Resort enjoy stunning mountain views and various leisure activities such as golf, swimming, and tennis. The resort’s environment balances natural beauty with first-class amenities, making it an attractive choice... Show More
Job Requirements
- Bachelor’s degree or equivalent experience in hospitality or related field
- minimum of three years progressive hotel food and beverage management experience in a similar resort environment
- excellent interpersonal and communication skills
- proven ability to lead and develop teams
- proficiency in Microsoft Office applications
- availability to work flexible schedules including nights, weekends, and holidays
- ability to handle multiple priorities and maintain high standards of customer service
- knowledge of health and safety regulations applicable to food and beverage operations
Job Qualifications
- Three years or more of progressive food and beverage management experience in a resort hotel setting
- demonstrated ability to effectively interact with diverse guests and colleagues
- service-oriented with professional presentation skills
- high energy and entrepreneurial spirit
- proven leadership and motivational skills
- effective communication skills both written and verbal
- proficiency in Microsoft Word and Excel
- strong organizational, interpersonal, and administrative abilities
- experience implementing new food and beverage concepts
- flexibility to work nights, weekends, and holidays
Job Duties
- Plan short- and long-term financial and operational strategies for the food and beverage department
- maintain Hyatt service standards to ensure a consistent guest experience
- hire, train, empower, and develop food and beverage colleagues and direct reports
- oversee payroll, scheduling, productivity, reporting, forecasting, inventory management, and budgeting
- implement cost control measures including managing food waste and labor costs
- address member and guest inquiries and requests to maintain high satisfaction
- enforce quality control of food and beverage offerings
- ensure compliance with health and safety regulations and Hyatt standards
- develop processes and procedures to enhance outlet performance
- maintain a strong presence on the floor during service
- coordinate F&B operations with other resort departments for efficient guest service
- resolve guest complaints to uphold satisfaction and quality
- coach and counsel employees to align with Hyatt service standards
- maintain proficient knowledge of spirits, wines, beers, cocktails, and beverage trends
- create and sustain a diverse, innovative beverage program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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