Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
Employee assistance program
Tuition Assistance
401k plan
Referral Bonus
Employee Discounts
Employee Meals
Parking discount
Job Description
The Read House Hotel is a historic, award-winning establishment located in Chattanooga, Tennessee, with a rich history dating back to 1872. Known for its classic elegance and deep roots in the community, The Read House has continuously provided visitors and guests with a unique blend of timeless charm and modern hospitality. The hotel has preserved its traditional feel while embracing contemporary standards to deliver an exceptional guest experience. Beyond being a place to stay, The Read House Hotel is a cultural landmark that embodies the spirit of the Roaring '20s, showcasing grandeur and opulence with a playful yet luxurious atmosphere.... Show More
Job Requirements
- High school diploma or equivalent required
- Post graduate or degree in hospitality or equivalent preferred
- Two to four years of management experience in previous fine-dining establishments, including successful history with beverage, wine, profit margins, and operating costs required
- Two to four years of banquets supervisory experience in a large-scale catering environment preferred
- Experience in MICROS, Delphi, and Opera preferred
- TABC server permit required within 60 days of hire
- ServSafe certification required within 90 days of hire
- Proven management and leadership skills
- Excellent communication skills with guests, team members, and management
- Ability to frequently lift, carry, push, pull, or otherwise move up to 50 pounds and occasionally up to 75 pounds
- Ability to see clearly both near and far
- Ability to hear at a basic level and communicate with coworkers and guests
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to stand for extended periods of time, sometimes more than 8 hours
- Ability to traverse all food and beverage service areas
- Ability to apply commonsense understanding to carry out instructions
- Ability to work well under high-stress conditions with changing variables
- Ability to work both independently and in a team environment
- Ability to work varied shift lengths including early morning events, late night events, and weekends
- This position requires the ability to work in temperatures of varying degrees
Job Qualifications
- High school diploma or equivalent
- Post graduate or degree in hospitality or equivalent preferred
- Two to four years of management experience in previous fine-dining establishments, including successful history with beverage, wine, profit margins, and operating costs
- Two to four years of banquets supervisory experience in a large-scale catering environment preferred
- Experience in MICROS, Delphi, and Opera preferred
- Proven management and leadership skills
- Excellent communication skills with guests, team members, and management
- Proficiency in restaurant POS, inventory, hotel PMS and sales and events applications
- Excellent organization, prioritization, and time management skills
- Budget, forecast, and cost control experience
- Promote cooperation to work among team members and others
- Ability to work efficiently with strong attention to detail
Job Duties
- Oversee and coordinate the operation, planning, organizing, training and leadership necessary to achieve revenue and cost goals
- Responsible for daily operations, which may include restaurant, bar, and banquet operations
- Ensure high level of customer service and satisfaction and professionalism is maintained throughout the departments
- In charge of creating and posting employee schedules, ensuring fairness and efficiency
- Review weekly departmental payroll reports and complete required payroll tasks
- Effectively delegate job responsibility for a strategic focus on the operations
- Communicate with management across the hotel to ensure effective operations and to exceed guest and/or client expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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