Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
401k
Enhanced paid parental leave
Paid Time Off
Staff discounts
Flex schedule
Milestone benefits
Commission
Job Description
Badger State Brewing Company is an independent and family-owned beverage company located in Green Bay, Wisconsin. With a commitment to quality and community, Badger State Brewing Company has established itself as a notable player in the local craft beer scene, bringing people together over exceptional beers and memorable experiences. The company prides itself on its dedication to craftsmanship, taste, and creating inviting atmospheres for beer lovers. Operating with a focus on innovation and heritage, Badger State continues to expand its reach while maintaining its unique local roots and culture. The team at Badger State Brewing Company is passionate about beer,... Show More
Job Requirements
- Degree or certificates within the marketing arena
- Minimum 5 years experience
- Strong leadership and communication skills
- Experience in hospitality or customer service
- Knowledge of beer industry basics
- Ability to manage multiple priorities
- Proficiency with point-of-sale and CRM software
- General on-site availability most weekdays and potential weekends
- Positive attitude and leadership capabilities
- Ability to manage multiple concurrent projects
- High expectations for quality
Job Qualifications
- Degree or certificates within the marketing arena
- Minimum 5 years experience in marketing or related field
- Strong leadership skills
- Excellent communication and interpersonal skills
- Experience in hospitality, event planning, or customer service
- Knowledge of the beer industry and brewing processes
- Ability to manage multiple priorities and work under pressure
- Proficiency in relevant software such as point-of-sale systems and CRM tools
- Understanding of basic graphic design and content creation
- Experience with tap rooms, tasting rooms, bar and restaurant front of house operations and marketing
Job Duties
- Proficient in club membership management and ready and willing point of contact for our supporters
- Extensive experience in text message marketing
- Extensive experience in email marketing communications
- Ability to lead a sub-group or team within the marketing department
- Marketing acumen including social media content creation support
- Positive attitude and leadership capabilities
- Refined communication skills and the ability to reach out to groups or individuals
- General on-site availability most weekdays plus potential Saturdays and Sundays when there are hosted events
- Ability to manage multiple concurrent projects and work assignments
- High expectations for quality
- Plan and execute local campaigns to drive foot traffic, promote events, and increase loyalty program signups
- Run loyalty, email, and SMS marketing using guest communication tools and point of sale systems
- Manage local social media for each location using major digital platforms
- Create seasonal beverage menus and items
- Manage SKUs and new item slotting for all non-beer and outside product sold in our spaces
- Pull guest feedback from review and survey platforms to improve operations and campaigns
- Support and help evolve the entertainment calendar with weekly meetings, pre-promotion, and post-event analysis
- Ensuring a positive and memorable experience for all guests
- Addressing guest inquiries, complaints, and feedback promptly and effectively
- Implementing strategies to improve guest satisfaction and loyalty
- Frontline recruiting, training, and supervising hospitality staff, including Tap Room Managers and ASM's
- Motivating and developing staff to provide exceptional service
- Ensuring compliance with company policies and procedures
- Creating and implementing staff incentives and goals
- Supporting event planning and coordinating of live music, and festivals, making sure to include F&B specials and sell opportunities
- Working with marketing and sales teams to promote events and drive attendance
- Overseeing the smooth and efficient operation of the brewery's hospitality areas
- Oversee team management for all inventory of bar supplies and other hospitality materials
- Ensuring compliance with all relevant regulations and standards
- Tracking guest feedback and analyzing data to identify areas for improvement
- Generating reports on hospitality performance and presenting findings to management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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