Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,100.00 - $63,300.00
Work Schedule
Flexible
Benefits
Marriott Employee Discounts Worldwide
Medical insurance
Dental Insurance
Vision Insurance
Company-Sponsored Life Insurance
short-term disability insurance
long-term disability insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee assistance program
Job Description
The Kessler Collection is a distinguished portfolio of luxury boutique hotels, unique restaurants, and exceptional experiences characterized by a Bohemian twist. Known for its captivating hotels adorned with curated art, original music, and unique architecture, the Kessler Collection creates immersive stories around every corner. Situated in sought-after destinations where guests aspire to be, this collection redefines hospitality by blending artistic inspiration with impeccable service. At the heart of the Kessler Collection’s philosophy is its dedication to creating inspiring places and providing intuitive service that ensures unforgettable experiences for guests. The company’s commitment extends beyond its guests to its team members,... Show More
Job Requirements
- High school diploma
- 1+ years of relevant work experience in similar scope and title
- experience within luxury brand or markets preferred
- food safety certification preferred or attained within 30 days
- alcohol safety certification preferred or attained within 30 days
- ability to work safely in a kitchen environment with high temperatures and humidity
- ability to cope with frequent changing priorities and deadlines
- ability to respond promptly to customer needs
- ability to stand, stoop, bend, crouch for up to 8 hours daily
- ability to push, pull, and lift up to 50 lbs
- ability to work varying schedules in excess of 40 hours with or without notice
Job Qualifications
- High school diploma
- 1+ years of relevant work experience in a similar scope and title
- experience within luxury brand or markets preferred
- food safety certification preferred or attained within 30 days
- alcohol safety certification preferred or attained within 30 days
- excellent computer skills including Microsoft Word, Excel, and Outlook
- good verbal and written communication skills
- excellent guest service and interpersonal skills
- ability to prioritize and maintain multiple tables at a time
Job Duties
- Supervises daily shift operations
- ensures Grand Performers comply with appearance standards
- schedules dining reservations and arranges parties or special services
- inspects kitchen and dining areas to ensure sanitary standards
- requisitions and inspects food, supplies, and equipment to maintain stock and quality
- ensures compliance with food and beverage policies and standards
- maintains service and sanitation standards in restaurant, bar/lounge, and room service areas
- acts as guest service role model and creates positive guest relations atmosphere
- assists servers on the floor during meal periods
- clears and resets counters or tables after each course
- assists dining room servers with service and menu knowledge
- assists with providing tables with beverages
- removes and replaces solid linens
- transports dirty dishes to dishwashing station
- polishes silver and glass as needed
- presents menu, answers questions, and makes food and beverage suggestions
- seats guests in the dining room
- explains, pairs, and recommends wines
- serves food and beverage in a professional manner consistent with Kessler standards
- relays orders to kitchen through POS and helps serve courses
- totals bills and accepts payment when needed
- utilizes property management systems and follows cash handling procedures
- sets up bar and dining room thoroughly and efficiently
- empowers Grand Performers to provide excellent customer service
- ensures staff understands and complies with liquor laws
- monitors alcohol beverage service compliance
- ensures proper POS and cash handling operations
- edits work schedules and evaluates employee performance
- assigns and coordinates employee work for operational efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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