Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,400.00 - $63,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
401k
Comprehensive health benefits
Family health benefits
Advancement opportunities
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. Over the past several years, RAM Hotels has established itself as a leader in the hospitality industry within corporate America, managing some of the most well-known midscale hotel brands across key markets in Alabama and Georgia. The company prides itself on its dedication to meeting and exceeding guest expectations while continuously evolving the perception of hospitality service. RAM Hotels offers a vibrant workplace culture that emphasizes growth, teamwork, and the development of each employee as part of the RAM Hotels family, transcending the traditional notion of... Show More
Job Requirements
- ability to follow directions and work in a fast-paced environment
- flexible to work varied schedules
- physical ability to walk, bend, and stand for long periods
- able to lift up to 50 lbs
- adhere to grooming and appearance standards
- dependable
- effective decision making and problem-solving skills
- strong communication skills verbal, listening, and written
- effective conflict management skills
- good training and facilitator skills
- ability to work well in stressful and high-pressure situations
Job Qualifications
- preferably 1-year experience in food and beverage front of the house management
- excellent customer service skills
- previous experience in the hospitality industry preferred
Job Duties
- consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions pertaining to their visit
- respond promptly
- be familiar with property location, amenities, and local attractions
- resolve guests complaints to ensure satisfaction
- complete all required brand specific and health and safety training
- operate the point of sale system
- prepare food and beverage complying with brand standards
- serve guests according to federal, state, and local laws
- maintain a clean and well stocked workspace
- maintain accurate inventory of supplies and equipment
- train associates to ensure guest satisfaction
- review guest satisfaction surveys and make improvements
- ensure profitability through proper promotions and waste control
- perform other tasks to meet or exceed guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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