Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,600.00 - $77,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diverse work environment
Job Description
Accor is a globally recognized leader in the hospitality industry, known for its inclusive culture and vast opportunities for professional growth. The company prides itself on welcoming individuals just as they are and matching them with roles and brands that resonate with their unique personalities. Employees at Accor are encouraged to grow and learn daily, making work a purposeful journey that continuously opens doors to limitless possibilities within the organization. By joining Accor, individuals have the chance to shape their own career stories and contribute to imagining the future of hospitality. More information about life at Accor can be found... Show More
Job Requirements
- Must have at least two years of progressive food and beverage management experience in a luxury hotel setting
- computer knowledge particularly POS Silverware and Microsoft Office preferred
- hands on management style with ability to prioritize and lead through example
- strong organizational skills
- excellent interpersonal and communication skills
- must be available to work afternoon and evening shifts including weekends
- legally authorized to work in the U.S.A.
Job Qualifications
- Two years progressive food and beverage management experience in a luxury hotel setting an asset
- computer knowledge particularly POS Silverware and Microsoft Office an asset
- hands on management style with ability to prioritize and lead through example
- strong organizational skills
- excellent interpersonal skills with great communication ability
- must be available to work afternoon evening shifts and weekends
Job Duties
- Active floor management driving the service vision within banquets and outlets to build guest loyalty and outstanding service results
- focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests
- ensure that all ambassadors are trained and held accountable for brand standards and that ambassadors are always reflective of grooming standards and in a clean and proper uniform
- manage and develop audit programs of brand standards and complete coaching sessions with ambassadors
- consistently have a presence with ambassadors in the food and beverage areas while balancing the administrative needs of the position
- ensure departmental schedules reflect service commitments ambassador needs and business productivity commitments
- take responsibility of the cleanliness maintenance and storage procedures of the operations
- participate in ordering inventory and monitor use of supplies
- execute opening and closing checklists
- review daily reports such as arrival VIP group resumes and communicate all special requirements and monitor execution
- conduct daily shift briefings ensuring ambassadors are well informed and prepared to deliver outstanding service
- ensure proper cash handling procedures are followed and accounting standards are adhered to
- ensure a safe and healthy work environment for both ambassadors and guests
- oversee day to day operation of food and beverage areas in collaboration with other managers
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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