Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
The Huntley Santa Monica Beach Hotel is a prestigious luxury hotel known for its stunning location surrounded by vibrant city and ocean vistas. This iconic hotel blends the calm and residential vibe of Southern California with modern decor and playful style. The Huntley offers easy access to Santa Monica's famous beaches, the Santa Monica Pier, and the bustling Third Street Promenade, making it a prime destination for both leisure and business travelers. Featuring 204 sophisticated rooms, including 16 spacious suites designed by the innovative Thomas Schoos, the hotel prides itself on offering a high standard of comfort and elegance. Guests... Show More
Job Requirements
- Previous experience in food service or other related fields
- strong leadership qualities
- ability to thrive in a fast-paced environment
- excellent written and communication skills
- strong attention to detail
Job Qualifications
- Bachelor's degree in hospitality management business administration or a related field preferred
- minimum of 5 years of experience in a fine dining restaurant management role
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- proven track record of delivering exceptional guest service and achieving business goals
- proficiency in restaurant management software and microsoft office suite
- knowledge of industry trends and best practices
Job Duties
- Ensure the highest level of guest service is consistently delivered aligned with five-star service standards
- address and resolve any guest issues or concerns promptly and professionally
- maintain a visible presence on the floor during peak dining times to engage with guests and oversee service quality
- develop and implement comprehensive training programs for all front-of-house staff emphasizing five-star service techniques
- mentor and coach team members to enhance their skills and knowledge promoting a culture of continuous improvement
- conduct regular performance evaluations and provide constructive feedback to staff
- monitor and analyze guest feedback to identify areas for improvement
- implement strategies to enhance guest satisfaction and loyalty
- ensure that the restaurant ambiance cleanliness and overall atmosphere meet and exceed guest expectations
- develop and execute operational strategies to achieve business goals
- monitor key performance indicators to assess the effectiveness of operations and make data-driven decisions
- manage budgets control costs and optimize resource allocation to maximize profitability
- develop document and enforce standard operating procedures for all aspects of restaurant operations
- ensure that all staff are trained on SOPs and adhere to them consistently
- regularly review and update SOPs to reflect best practices and industry standards
- lead by example demonstrating professionalism integrity and a strong work ethic
- foster a positive and collaborative work environment promoting teamwork and employee engagement
- manage staffing levels schedules and payroll to ensure efficient operations
- ensure compliance with health safety and sanitation regulations
- conduct regular inspections and audits to maintain high standards of cleanliness and safety
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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