Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,100.00 - $63,300.00
Work Schedule
Flexible
Benefits
Marriott Employee Discounts Worldwide
Medical insurance
Dental Insurance
Vision Insurance
Company-Sponsored Life Insurance
short-term disability insurance
long-term disability insurance
Tuition Reimbursement Program
401(k) with discretionary company matching
Employee assistance program
Job Description
The Kessler Collection is an esteemed portfolio of luxury boutique hotels, unique restaurants, and unforgettable experiences distinguished by a distinctive Bohemian twist. Renowned for its captivating hotels, each location is artfully curated with original music, unique architecture, and compelling stories that enrich every corner. Situated in highly sought-after destinations, the collection offers guests inspiring places to visit, intuitive and personalized service, and an exuberant atmosphere that highlights the essence of hospitality excellence. This commitment extends beyond guests to the dedicated Grand Performers—our employees—who benefit from ongoing learning, development, and well-being initiatives, embodying our mission of creating inspired environments and passionate... Show More
Job Requirements
- High school diploma
- 1+ years of relevant work experience in similar scope and title
- Experience within luxury brand or markets preferred
- Food Safety Certification preferred or attained within 30 days
- Alcohol Safety Certification preferred or attained within 30 days
- Ability to work flexible hours including weekends and holidays
- Capability to work in a fast-paced, high-temperature kitchen environment
- Ability to stand, stoop, bend, and crouch up to 8 hours daily
- Ability to lift up to 50 lbs
- Willingness to work varied schedules based on business needs
Job Qualifications
- High school diploma
- 1+ years of relevant work experience in food and beverage management or similar scope and title
- Experience within luxury brand or markets preferred
- Food Safety Certification preferred or attained within 30 days
- Alcohol Safety Certification preferred or attained within 30 days
- Proficient in Microsoft Word, Excel, and Outlook
- Strong communication skills both verbal and written
- Excellent guest service and interpersonal skills
- Ability to prioritize and manage multiple tasks efficiently
Job Duties
- Supervises daily shift operations
- Ensures Grand Performers comply with appearance standards
- Schedules dining reservations and arranges parties or special services for diners
- Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met
- Requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure quality standards are met
- Ensures compliance with all food and beverage policies, standards, and procedures
- Maintains service and sanitation standards in restaurant, bar/lounge, and room service areas
- Acts as the guest service role model for the restaurant, sets a good example of excellent customer service, and creates a positive atmosphere for guest relations
- Assists servers on the floor during meal periods
- Clears and resets counters or tables after each course when needed
- Assists dining room servers in food and beverage service, sets tables, serves guests as directed by the server, keeps menus clean, and maintains the clean table between servings
- Assists with providing tables with beverages
- Removes solid linens and replaces them with clean linen
- Transports dirty dishes to the dishwashing station
- Polishes silver and glass as needed
- Presents menu, answers questions, and makes suggestions regarding food and beverage
- Seats guests in the dining room
- Explains, pairs and recommends wine from the wine list
- Serves food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards
- Relays orders to the kitchen through POS and helps serve courses from kitchen and service bars
- Totals bill and accepts payment when needed
- Proficiently utilizes the property management systems and follows cash handling procedures
- Sets up bar and dining room in a thorough and swift manner
- Empowers Grand Performers to provide excellent customer service
- Ensures staff understands local, state, and Federal liquor laws
- Monitors alcohol beverage service in compliance with local laws
- Ensures point of sale operations and cash handling practices follow standard operating procedures
- Edits work schedules and evaluates the work performance of employees
- Assigns and coordinates work of employees to promote operational efficiency
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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