Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,000.00 - $65,000.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
flexible time off plan
Paid parental leave
holiday time off
Personal Leave
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Levy is a distinguished leader in the sports and entertainment hospitality industry, recognized for its innovative approach to delivering exceptional guest experiences. As a trailblazer in hospitality, Levy operates a diverse and award-winning portfolio that spans iconic sports venues, entertainment arenas, zoos, cultural institutions, theaters, and convention centers. From prestigious events like the Super Bowl, Grammy Awards, and US Open Tennis Tournament to major league all-star games across NHL, MLB, NBA, NFL, and MLS, Levy is a name synonymous with excellence and innovation. The company's commitment to diversity and inclusion has earned it accolades such as being named one of... Show More
Job Requirements
- 2+ years of experience in a food and beverage operational position
- bachelor's degree in hospitality management preferred
- high level of computer literacy
- passion for hospitality, food, and retail
- excellent interpersonal and stakeholder management skills
Job Qualifications
- bachelor's degree in hospitality management preferred
- 2+ years of experience in a food and beverage operational position
- high level of computer literacy
- passion for hospitality, food, and retail
- excellent interpersonal and stakeholder management skills
Job Duties
- ensuring all stations are set up and ready for events
- supporting the recruitment and training of team members in our standards and procedures
- supervising operations during the event and troubleshooting where needed
- working with colleagues to continuously improve operational performance
- proactively engaging in processes for loss prevention
- completing point of sale updates and regular maintenance checks
- managing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly goods out of stock procedure
- working in partnership with other departments to ensure accurate completion of the requisition process
- working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations
- managing gratis sheet process to ensure accurate tracking of any comped items
- ensuring compliance with all payment card information rules
- conducting progressive coaching with team members
- completion of the monthly beverage wastage report
- regular equipment maintenance such as beer line cleaning
- re-stocking of concessions and bars to maximize event readiness
- ensuring all appropriate alcohol service signage is placed and responsible service of alcohol protocols are followed
- completion and processing of alcohol incident logs to identify recurring issues or trends
- supporting recruitment activities for team members
- holding pre-shift meetings to set the tone for events
- managing location keys to the future activities to develop future leaders
- support team member orientation training to ensure all hourly team members are prepared
- overseeing service standards during events to ensure a high level of guest experience
- ensuring accurate end of month inventory completion
- managing product transfers and requisition sheets to accurately track products during events
- managing and resolving guest complaints
- managing team member incidents or accidents and following all required reporting procedures
- completing a monthly department safety inspection
- monthly safety training conducted for team members
- managing team member scheduling in line with demand forecasts
- verifying payroll and entering gratuities
- completing events walks of the building
- supporting other properties and departments as demanded by the business
- other duties or responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: