Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,800.00 - $64,500.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Omni Hotels & Resorts is a distinguished luxury hospitality brand known for blending exceptional service, elegant accommodations, and unique guest experiences. Nestled in the vibrant heart of downtown Oklahoma City, the Omni Oklahoma City Hotel offers a prime location adjoining the Paycom Center, home of the OKC Thunder, and the expansive Oklahoma Convention Center. Its proximity to the 70-acre Scissortail Park enriches the environment, giving guests access to beautiful outdoor spaces and a dynamic urban setting. This 605-room convention center hotel stands as a centerpiece for conferences, events, and leisure travelers alike, combining upscale amenities with authentic local charm.
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Job Requirements
- must have a high school diploma or equivalent
- 1-3 years of relevant food and beverage management experience
- ability to lift up to 30 lbs
- capability to work flexible shifts including mornings, evenings, overnights, weekends, and holidays
- excellent communication and team leadership skills
- understanding of operational financials and industry trends
- physical stamina to stand for long periods
Job Qualifications
- 1-3 years of beverage or food & beverage management experience
- previous coffee shop experience strongly preferred
- previous upscale hotel experience preferred
- must be able to bend, push, pull, lift up to 30 lbs and stand up to 8 hours
- must be able to work all shifts including AM's, PM's, overnight, weekends, and holidays
- must have strong communication and the ability to drive the team towards a common goal
- candidate needs to have a strong understanding of current trends as well as operational financials
Job Duties
- bring fresh and current ideas to our food and beverage offerings
- monitor the flow of service in the outlets, ensuring prompt service
- follow through on out of stock items, IOU's etc, to ensure all par stocks maintained in the outlets
- perform inventory and ensure par levels
- train staff on Omni Standards of service for Food & Beverage
- engage with guests regularly, ask for feedback and follow-up with concerns
- ensure teams receive thorough training at all times
- manage labor hours effectively through scheduling and intelligent assignment of responsibilities and duties
- prepare requisition and verify supplies
- schedule associates and complete payroll
- conduct standup meetings and department meetings
- coach, counsel and mentor Associates to success
- inspect and observe all aspects of the daily operation and follow-up on deficiencies. make recommendations for change to ensure peak performance
- develop and implement guest service initiatives
- assist staff and associates wherever needed to ensure service is never compromised
- manage reservations effectively to ensure ideal flow in the outlets
- ensure all staff meet uniform specifications and standards of appearance
- perform service audits. follow-up with training and coaching as needed
- communicate with culinary teams and culinary leadership to ensure seamless and timely kitchen service
- ensure team is up to date with the latest menu changes and develop positive up-selling techniques with service staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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