Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $39,800.00 - $64,500.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career Development
Job Description
Omni Hotels & Resorts is a distinguished luxury hotel brand known for its exceptional service, elegant accommodations, and outstanding amenities. The Omni Oklahoma City Hotel is a premier 605-room convention center hotel located in the heart of downtown Oklahoma City. This state-of-the-art hotel is situated adjacent to the Paycom Center, home of the OKC Thunder, and the Oklahoma Convention Center, making it an ideal destination for business travelers, convention attendees, and leisure visitors alike. Its prime location overlooks the expansive 70-acre Scissortail Park, offering breathtaking views of the city skyline and parkland. The hotel features a variety of dining and... Show More
Job Requirements
- Must have 1-3 years of beverage or food & beverage management experience
- Previous coffee shop experience strongly preferred
- Prior experience in upscale hotel environments preferred
- Strong communication and leadership skills
- Ability to work flexible shifts including mornings, evenings, overnights, weekends, and holidays
- Must be physically able to bend, push, pull, lift up to 30 pounds and stand for extended periods
- Must demonstrate strong understanding of current food & beverage trends and operational financials
Job Qualifications
- 1-3 years of beverage or food & beverage management experience
- Previous coffee shop experience strongly preferred
- Previous upscale hotel experience preferred
- Strong communication skills
- Ability to drive the team towards a common goal
- Strong understanding of current trends as well as operational financials
- Ability to bend, push, pull, lift up to 30 lbs and stand up to 8 hours
- Flexibility to work all shifts including AMs, PMs, overnight, weekends, and holidays
Job Duties
- Bring fresh and current ideas to our food and beverage offerings
- Monitor the flow of service in the outlets, ensuring prompt service
- Follow through on out of stock items, IOUs etc, to ensure all par stocks maintained in the outlets
- Perform inventory and ensure par levels
- Train staff on Omni standards of service for Food & Beverage
- Engage with guests regularly, ask for feedback and follow-up with concerns
- Ensure teams receive thorough training at all times
- Manage labor hours effectively through scheduling and intelligent assignment of responsibilities and duties
- Prepare requisition and verify supplies
- Schedule associates and complete payroll
- Conduct standup meetings and department meetings
- Coach, counsel and mentor associates to success
- Inspect and observe all aspects of the daily operation and follow-up on deficiencies
- Make recommendations for change to ensure peak performance
- Develop and implement guest service initiatives
- Assist staff and associates wherever needed to ensure service is never compromised
- Manage reservations effectively to ensure ideal flow in the outlets
- Ensure all staff meet uniform specifications and standards of appearance
- Perform service audits
- Follow-up with training and coaching as needed
- Communicate with culinary teams and culinary leadership to ensure seamless and timely kitchen service
- Ensure team is up to date with the latest menu changes and develop positive up-selling techniques with service staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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