Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
associate of the month/quarter and company-wide associate of the year programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience transforming lifestyle hotels across the United States, from the tropical islands of Hawaii to the vibrant destination of Florida. Known for its dynamic and diverse team consisting of independent innovators, savvy storytellers, adventure seekers, tech entrepreneurs, free-thinkers, and community leaders, Springboard Hospitality manages one of the most diverse portfolios in the hospitality industry. The company's commitment is to go Above & Beyond by delivering memorable guest experiences that transform people, properties, and communities. This is achieved through exceptional hotel service, inspired onsite programming, unique room... Show More
Job Requirements
- Must have a minimum of five years’ experience in food and beverage with three years at management level
- Bachelor’s degree preferred
- Advanced computer skills including Microsoft Office and Outlook
- Ability to communicate effectively in English both orally and in writing
- Ability to handle physical demands such as standing, walking, and bending for extended periods
- Strong customer service and sales skills
- Strong interpersonal, organizational, and multitasking abilities
- Ability to follow directions accurately and pay attention to detail
- Must be energetic, outgoing, and a team player
- Ability to work under minimal supervision
- Ability to operate POS and computer systems efficiently
- Ability to handle confidential information
- Must comply with company safety and security policies
- Willingness to travel as required
- Must be available to work primarily Monday through Friday from 8 am to 5 pm PST with occasional weekend or holiday shifts
- Must abide by payroll policies and rules of conduct
- Must demonstrate a working knowledge of all company safety and security procedures
Job Qualifications
- Five-year experience in food and beverage including at least three years in management
- Advanced knowledge of computer software including Microsoft Office and Outlook
- Bachelor’s degree preferred
- Thorough knowledge of food and beverage operations, service techniques, and guest interaction
- Skilled in math and algebra including percentages
- Ability to stand, walk, and bend continuously
- Effective oral and written communication in English
- Ability to work under pressure and manage stressful situations
- Familiarity with computer systems for data entry and information access
- Knowledge of safety and security procedures
- Service-oriented with excellent customer service and sales skills
- Energetic and outgoing personality
- Strong interpersonal and organizational skills
- Ability to follow instructions with attention to detail and accuracy
- Team player with ability to work independently
- Ability to multi-task in a fast-paced environment
- Competent in basic financial information and arithmetic
- Typing speed of 45 words per minute
- Proficient in Microsoft Office and Opera preferred
- Ability to exercise confidentiality and discretion
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain regular attendance in compliance with property standards
- Maintain high standards of personal appearance and grooming
- Comply at all times with property standards and regulations
- Maintain a friendly and warm demeanor at all times
- Be familiar with the organization of the property and know the function of each department
- Maintain food cost within budgeted guidelines
- Establish and maintain a file of recipe cards according to property standards
- Ensure training of all Food & Beverage personnel using Performance for Excellence training procedures
- Conduct monthly departmental meetings with the F&B Staff according to property standards
- Attend weekly staff meetings
- Maintain follow through of all guest requests, problems, complaints and/or accidents
- Motivate, coach, counsel and discipline all F&B personnel
- Review F&B staff's worked hours for payroll compilation
- Prepare and conduct all F&B interviews and hiring procedures
- Prepare employee shift schedule
- Oversee all Food & Beverage work areas
- Maintain a clean department by implementing and maintaining a standard of "Clean As You Go"
- Review B.E.O.s and attend weekly meetings pertaining to events
- Conduct monthly F&B inventories and reconciliation
- Conduct employee performance appraisals
- Ensure implementation of all property policies and rules
- Assist in developing and ensure implementation of Food & Beverage promotional ideas
- Maintain budgeted food and beverage costs
- Focus F&B Department on contributing to Guest Comment Card scores
- Maintain standards regarding purchase orders and invoices
- Develop upsell programs for service personnel
- Ensure service standards are maintained
- Participate in MOD coverage as scheduled
- Initiate F&B related reports
- Complete forecasting and budgeting efficiently
- Ensure F&B employees are attentive, friendly, helpful and courteous
- Maintain procedures concerning credit policies
- Develop and implement systems to control waste
- Recommend kitchen operating supplies and capital purchases
- Develop employee morale and ensure training
- Ensure quality and presentation of food products
- Hire, train, supervise, and discipline F&B management team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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