Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Equal employment opportunity
Job Description
American Golf is a highly respected leader and innovator within the golf industry, with over 50 years of expertise in golf course and country club management. The company has a rich legacy as an owner, lessee, and manager of more than 325 golf courses, demonstrating its deep understanding and authority in maximizing the potential of golf opportunities. Currently managing over 70 premier golf facilities across the United States, American Golf is dedicated to providing exceptional experiences and services to golf enthusiasts. Their commitment to excellence is reflected in the high standards of course upkeep, customer service, and hospitality, setting industry... Show More
Job Requirements
- Minimum of 5 years of related experience in hospitality customer service role
- Minimum 2 years of management experience in golf, hospitality, or service industry
- Must be of legal age to sell and serve alcoholic beverages with state-required card or certificate if applicable
- Valid driver’s license
- Proficient in Microsoft Word and Excel
- Experience resolving customer complaints effectively
- Strong time management and organizational skills
- Ability to make decisions in a fast-paced environment
- Ability to lift up to 50 pounds
- Must comply with health and safety codes
- Available to work evenings, weekends, and holidays
- Ability to stand and walk for long periods
- Must be able to communicate verbally and in writing
Job Qualifications
- Must be of legal age to sell and serve alcoholic beverages with applicable state card or certificate
- Experience in resolving customer issues and complaints with excellent customer service skills
- Proficient in computer software including Microsoft Word and Excel
- Solid time management, organization, and prioritization skills
- Proven ability to effectively build and foster a team environment
- Ability to make decisions in a fast-paced environment
- Valid driver’s license required
- Minimum of 5 years of related experience in customer service role within the hospitality industry
- Minimum 2 years of management experience in golf, hospitality, or service industry
- Knowledge of food service regulations
- Strong verbal and written communication skills
- Customer service expertise
- Teamwork skills
- Sense of urgency
Job Duties
- Maintain high quality standards of food and beverage service by preparing and presenting menu items according to company standards and direction of the General Manager
- Manage restaurant operations including beverage cart
- Communicate with food and beverage staff regarding general dining, to-go and beverage cart services
- Assist General Manager with hiring, orientation, training, scheduling, performance reviews, and disciplinary actions
- Control food and beverage costs
- Create reports for leadership and accounting by maintaining accurate daily and weekly punch details
- Maintain work areas, kitchen equipment and food handling procedures to ensure compliance with all safety and health codes
- Monitor food rotation and inventory levels to maintain wholesome and nutritious products
- Assist in coordinating kitchen staff schedules
- Stock workstations with supplies and tools
- Delegate cleaning and preparation tasks
- Maximize food and beverage sales by identifying and targeting sales opportunities
- Enforce policies requiring confirmation of legal drinking age and discontinue service to intoxicated guests
- Assist General Manager in the delivery of staff meetings
- Implement and support initiatives and programs requested by management
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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