Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Meal Allowances
fitness center access
Job Description
The Shelborne by Proper is a distinguished and historic beachfront hotel located in the vibrant city of Miami. This iconic property has undergone a comprehensive restoration that perfectly blends its rich 1940 Art Deco legacy with modern luxury and contemporary sophistication. Originally designed by the renowned architects Morris Lapidus and Igor Polevitzky, The Shelborne now offers guests a unique opportunity to experience timeless elegance alongside cutting-edge amenities. With a commitment to preserving the hotel's original charm and heritage, the renovation incorporates reimagined interiors that honor the past while embracing current trends in hospitality.
As a leading lifestyle hospitality company, Prope... Show More
As a leading lifestyle hospitality company, Prope... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, or related field preferred
- minimum 5 years of experience in food and beverage management
- previous leadership role experience managing large teams in high-volume environments
- proven budgeting and financial analysis skills
- knowledge of food and beverage industry trends and health and safety regulations
- certifications such as ServSafe, RBS, or TIPS
- strong leadership and team management capabilities
- excellent customer service orientation
- organizational and multitasking skills
- effective communication and interpersonal abilities
- data analysis and performance tracking experience
- proficiency in Microsoft Office and POS systems
Job Qualifications
- Bachelor’s degree in hospitality management, business administration, or a related field preferred
- 5+ years of experience in food and beverage management, preferably within the hospitality or hotel industry
- previous experience in a leadership role managing large teams in high-volume food and beverage operations
- proven experience in budgeting, cost control, and financial analysis
- knowledge of food and beverage trends, industry best practices, and health and safety regulations
- ServSafe, RBS, and/or TIPS certified
- strong leadership and team management skills, with the ability to motivate and inspire staff
- excellent customer service skills, with a focus on creating exceptional guest experiences
- in-depth knowledge of food and beverage operations, including menu development, inventory management, and cost control
- strong organizational and time-management skills, with the ability to handle multiple tasks simultaneously
- excellent communication and interpersonal skills, with the ability to build relationships with guests, staff, and vendors
- ability to analyze financial data, track performance metrics, and make data-driven decisions
- proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and point-of-sale (POS) systems
Job Duties
- Oversee the daily operations of all food and beverage in the restaurant
- ensure that all F&B services are delivered in line with hotel standards and guest expectations
- monitor F&B processes, workflows, and staffing to ensure efficiency and service excellence
- handle guest inquiries and resolve complaints or issues in a timely and professional manner
- lead, train, and manage F&B staff, including servers, bartenders, cooks, and supervisors
- develop and implement training programs to ensure that staff are knowledgeable about menu offerings, service standards, and safety protocols
- conduct regular staff performance evaluations, provide coaching, and identify areas for development
- create staffing schedules and ensure appropriate coverage during peak hours, special events, and holidays
- collaborate with the culinary team to develop innovative menus that align with hotel standards and meet guest preferences
- ensure the menu offerings are diverse, profitable, and sustainable
- monitor food and beverage costs and work to maintain or improve profit margins
- implement strategies for cost control and inventory management to reduce waste and ensure budget adherence
- oversee the ordering of supplies, ingredients, and beverages, ensuring that stock levels meet operational needs
- assist in preparing the annual food and beverage budget and financial forecasts
- monitor F&B expenses, including food costs, labor costs, and overheads, and take corrective action as necessary to stay within budget
- analyze financial reports to evaluate the performance of F&B operations and implement corrective measures when needed
- develop pricing strategies to maximize revenue while maintaining competitive pricing in the market
- ensure a consistent and exceptional guest experience by maintaining high service standards
- develop guest service protocols and lead by example in promoting a guest-centric culture
- use guest feedback, reviews, and surveys to continuously improve the quality of service and offerings
- plan and execute special events, promotions, and themed dinners to enhance guest experience and drive revenue
- ensure all F&B operations comply with health and safety regulations, including food safety, sanitation, and hygiene standards
- maintain proper storage, handling, and labeling of food and beverage items to ensure quality and safety
- ensure staff are trained on health and safety procedures, including emergency protocols and food handling requirements
- conduct regular inspections of food preparation areas, equipment, and storage facilities to ensure compliance with regulations
- oversee inventory control for food, beverage, and supplies, ensuring stock levels meet demand without excessive overstocking
- coordinate with suppliers and vendors to ensure timely deliveries and competitive pricing
- conduct regular inventory audits to maintain accuracy and identify any discrepancies
- ensure the maintenance of kitchen and bar equipment, ensuring they are functioning properly and scheduled for regular servicing
- collaborate with the marketing team to promote F&B outlets, special offers, and events
- contribute to the development and implementation of promotional campaigns to drive revenue and attract new guests
- participate in the development of seasonal menus, signature cocktails, or exclusive promotions to enhance the guest experience and increase sales
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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