Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
team events
Job Description
Desert Highlands Golf Club and Association stands as an exemplary private residential golf community nestled in Scottsdale, Arizona. Renowned for its premier amenities and exceptional service, Desert Highlands offers an unparalleled lifestyle experience tailored exclusively for its esteemed members. Celebrated as a Five-Star Platinum Club, the community proudly ranks as number 11 among the top 100 golf clubs nationwide. Its recognition as a Distinguished Emerald Club and one of America’s Healthiest Clubs further underscores its commitment to excellence, well-being, and prestige. Not just a club but a close-knit family, Desert Highlands fosters an environment where employees embody the values of... Show More
Job Requirements
- Minimum 2 to 3 years of progressive leadership experience in luxury hospitality, club, or fine dining
- Strong knowledge of wine, spirits, and food service standards
- Proven ability to train and develop staff effectively
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to maintain composure and professionalism under pressure
- Physical ability to stand and move for extended periods
- Ability to lift up to 25 lbs as needed
Job Qualifications
- Minimum 2 to 3 years of progressive leadership in luxury hospitality, club, or fine dining
- Good knowledge of wine, spirits, and food service standards
- Proven success in staff training and team development
- Excellent communication and organizational skills
- Ability to lead with positivity, energy, and professionalism in a fast-paced environment
Job Duties
- Maintain a highly visible presence in all outlets to engage with members and anticipate their needs
- Ensure service delivery reflects the club's 3 Steps of Service: Warm Welcome, Helpful Hospitality, Fond Farewell
- Address member feedback promptly and professionally, creating positive and lasting impressions
- Support special events and unique dining experiences across both outlets
- Lead positive, exciting, and educational pre-shifts daily, reinforcing menu knowledge, wine & beverage education, and cultural values
- Conduct hands-on training sessions to elevate service techniques, product knowledge, and hospitality standards
- Coach, mentor, and inspire staff, ensuring accountability while fostering pride, enthusiasm, and care
- Recognize achievements and celebrate success stories to build a fun and motivated culture
- Oversee reservations, floor plans, and section assignments for both Jack's and Ventana
- Ensure consistency in table pacing, timing of courses, and presentation standards
- Manage staffing schedules, labor controls, and service coverage for peak and off-peak times
- Partner with the culinary team to ensure seamless FOH/BOH communication and execution
- Monitor cleanliness, ambiance, and safety standards across all outlets
- Establish a structured onboarding program for new staff that reflects Desert Highlands culture
- Implement continuous education initiatives (wine pairings, mixology, service standards, etc.)
- Develop supervisors and captains into future leaders through one-on-one mentorship and coaching
- Collaborate on leadership programs such as LEAD 2025/2026 and Culture Card initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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