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Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,400.00 - $68,600.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
Hawthorn Topgolf Swing Suites Odessa is a leading entertainment venue that combines the excitement of Topgolf's innovative driving range experience with a vibrant social atmosphere. Located in Odessa, this establishment offers guests a unique blend of interactive golf games, upscale dining, and top-tier beverage services. Known for its high-energy environment and commitment to exceptional customer service, Hawthorn Topgolf Swing Suites fosters an engaging atmosphere where guests can enjoy quality food and drinks while participating in fun, tech-driven golf challenges. As a part of the growing Topgolf brand, the venue emphasizes teamwork, innovation, and a passion for delivering memorable guest experiences.... Show More
Job Requirements
- Minimum of 3 years of restaurant management experience
- experience managing front of house and back of house teams including bar and beverage program oversight
- legal ability to serve alcohol
- flexible to work nights and weekends
- ability to work independently and lead a team
- dependable and reliable
- capable of working in a fast-paced environment under pressure
- extensive knowledge of alcoholic and non-alcoholic beverages
- understanding of local and state regulations related to alcohol service and health compliance
- competency in resource management and inventory control
- customer service orientation
- knowledge of basic accounting, personnel management and marketing
Job Qualifications
- Senior-level experience in food and beverage management
- expertise in managing front of house and back of house teams
- knowledge of bar and beverage programs
- strong leadership and team motivation skills
- excellent customer service orientation
- knowledge of local and state alcohol and health regulations
- competency in inventory control and resource management
- experience with basic accounting principles and personnel management
- ability to manage scheduling and staffing efficiently
Job Duties
- Ensure guest satisfaction
- create a positive and upbeat atmosphere of engagement for guests and associates
- coordinate daily front of the house and back of the house restaurant operations
- respond efficiently and accurately to customer complaints
- manage food and beverage inventory, ordering and receiving, including liquor, beer, wine and food
- audit inventory levels and order products as necessary
- review product quality and research new vendors
- prepare weekly schedules for bartender, barback and server staff
- provide coverage in case of employee absence
- oversee preparation of beverages and ensure quality of product served
- train new and current employees on proper customer service practices
- appraise staff performance and provide feedback to improve productivity
- ensure readiness for internal and external audits such as alcohol awareness, food safety, sanitation, health inspection, safety training and certification
- manage restaurant's good image and suggest improvements
- control operational costs and identify measures to cut waste
- create detailed reports on weekly, monthly and annual revenues and expenses
- perform opening and closing tasks including checklist completion, cash handling and deposits
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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