Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
401K Matching
Medical
Dental
Vision
Life insurance
long term disability
short term disability
Paid holidays
vacation
Employee Discounts
Job Description
Delta Hotels by Marriott Phoenix Mesa is part of Marriott International, a globally recognized leader in the hospitality industry. This upscale hotel offers a blend of contemporary design and personalized services that aim to provide guests with a memorable stay in the Mesa, Arizona area. The hotel features several Food & Beverage outlets including Cafe Azul Restaurant, AZ Brew Coffee Bar/Lounge, Banquets, In-Room Dining, and Poolside service, each designed to offer a diverse range of dining experiences. Known for its commitment to quality service and guest satisfaction, Delta Hotels by Marriott combines modern amenities with a welcoming atmosphere to cater... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Two to four years related experience and/or training
- Knowledge of Internet software
- Order processing systems
- Spreadsheet software
- Word processing software
- POS system knowledge
- Food Handlers Certificate required
- Responsible Beverage Service Certificate required
Job Qualifications
- Bachelor's degree from four-year college or university or two to four years related experience and/or training or equivalent combination of education and experience
- Knowledge of Internet software
- Order processing systems
- Spreadsheet software
- Word processing software
- POS system knowledge
- Food Handlers Certificate required (Serv-Safe Manager)
- Responsible Beverage Service Certificate required
Job Duties
- Satisfying guest needs and exceeding their expectations by projecting a positive restaurant and hotel image through appearance, appropriate verbal communication, and taking responsibility of guest needs
- Decision-making in line with service standards throughout each service period to ensure the best possible guest experience
- Ensure service standards in the outlets are followed and conduct necessary training
- Maintain control of beverage costs, inventory of all F&B product, durable and non-durable items
- Communicate pertinent information to the Chef and General Manager and staff
- Responsible for checking outlets to be ready for service including dining rooms are ready for guests, as well as engaging with guests during service
- Address guest or staff complaints/questions in a professional manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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