Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at Springboard hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
Associate of the month and year programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across diverse locations, ranging from the islands of Hawaii to the tip of Florida. The company prides itself on its diverse team of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders who drive excellence across one of the most varied portfolios in the hospitality industry. Dedicated to going Above & Beyond, the Springboard team delivers hotels that transform people, properties, and communities through memorable guest experiences, thoughtful room touches, and inspired onsite programming. The company empowers travelers by... Show More
Job Requirements
- Bachelor's degree preferred
- Minimum five years food and beverage experience with three in management
- Proficiency in Microsoft Office and Opera preferred
- Excellent communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Ability to travel as needed
- Must be service oriented with strong customer service and sales skills
- Must be energetic, outgoing and able to multitask
- Ability to work under pressure and maintain professionalism
- Strong organizational skills and attention to detail
- Ability to follow payroll policies and company procedures
- Must maintain confidentiality and exercise discretion
- Must be able to handle stressful situations calmly
- Willingness to abide by company safety and security policies
- Must carry pager 24/7
- Must comply with uniform and grooming standards
Job Qualifications
- Five years experience in food and beverage with three years in management
- Advanced knowledge of Microsoft Office, Outlook and web analytics tools preferred
- Four-year college degree preferred
- Thorough knowledge of food and beverage operations including foods, beverages, supervisory aspects, service techniques and guest interaction
- Considerable math and algebraic skills using percentages
- Ability to walk, stand or bend continuously
- Excellent oral and written communication in English with patience and diplomacy
- Ability to work under pressure and deal with stressful situations
- Proficient in computer system use for information input
- Knowledge of safety and security procedures
- Strong customer service and sales skills
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Ability to follow directions with attention to detail and accuracy
- Team player able to work with minimal supervision
- Capable of multitasking in a fast-paced environment
- Ability to understand basic financial information and arithmetic problems
- Typing speed of 45 wpm
- Proficient with Microsoft Office and Opera
- Ability to maintain confidentiality and discretion
Job Duties
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain regular attendance in compliance with property standards, as required by scheduling
- Maintain high standards of personal appearance and grooming, including wearing proper uniform and name tag
- Comply with property standards and regulations to encourage safe and efficient hotel operations
- Maintain a friendly and warm demeanor at all times
- Be familiar with property organization and department functions
- Maintain food cost within budgeted guidelines
- Establish and maintain a file of recipe cards according to property standards
- Ensure training of all Food & Beverage personnel using Performance for Excellence procedures
- Carry a pager 24/7
- Conduct monthly departmental meetings and attend weekly staff meetings
- Handle guest requests, problems, complaints and accidents in Food & Beverage areas
- Motivate, coach, counsel and discipline F&B personnel according to property standards
- Review staff worked hours for payroll and submit to Human Resources timely
- Conduct F&B interviews and follow hiring procedures
- Prepare employee shift schedules according to business forecast and budget
- Oversee all Food & Beverage work areas
- Implement and maintain "Clean As You Go" standard
- Review Banquet Event Orders and attend weekly function meetings
- Conduct monthly inventories and reconciliations
- Perform 90 day and annual performance appraisals
- Implement property policies and rules
- Develop and implement Food & Beverage promotions
- Maintain food, beverage and pantry costs to meet budget
- Focus department on Guest Comment Card scores
- Manage purchase orders, invoices and accounting
- Develop and promote upsell programs
- Maintain service standards
- Participate in manager on duty coverage
- Prepare F&B reports
- Complete forecasting and budgeting
- Maintain attentive, friendly, helpful and courteous behavior
- Maintain credit policy procedures
- Develop waste control systems
- Recommend kitchen supplies and capital purchases
- Enhance employee morale and training
- Ensure food product quality and presentation
- Hire, train, supervise, develop, discipline and counsel food and beverage management team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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