Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
ASM Global is the world\'s leading producer of entertainment experiences, managing publicly owned assembly facilities across the globe in more than 15 countries. Known for its exceptional standards in venue management, ASM Global operates numerous arenas, convention centers, stadiums, and theaters. This company prides itself on innovation, operational excellence, and delivering outstanding experiences to guests and clients alike. The Waco Convention Center, one of ASM Global\'s premier facilities, serves as a focal point for large-scale events, including banquets, conferences, and exhibitions. The center is committed to offering high-quality food and beverage services that enhance the overall visitor experience and meet... Show More
Job Requirements
- High school diploma or equivalent
- At least four years of management experience in a banquet facility servicing large events
- Serve-safe certification
- Strong oral and written communication skills
- Ability to maintain customer service standards
- Proficient in Microsoft Excel
- Ability to manage budgets and labor costs
- Ability to supervise and train staff
- Capability to multitask in a fast-paced environment
- Physical ability for minimal stooping and lifting
- Ability to walk extensively and operate office equipment
Job Qualifications
- Advanced oral and written communication skills
- Strong orientation to customer service
- Ability to work cooperatively with staff
- Results oriented with ability to meet budgetary goals
- Excellent organizational, planning and interpersonal skills
- Ability to multitask effectively
- Proficient computer skills including Excel
- Serve-safe certified
- Creativity with buffet presentations
- Attention to detail and service oriented
- Management experience in banquet facility
- High school diploma or equivalent
Job Duties
- Hiring and training food and beverage servers, cashiers and bartenders
- Maintaining labor costs and budget goals
- Fulfilling service as per Banquet Event Orders (BEO)
- Maintaining active role in local hospitality community and professional associations
- Attending in-house event-related meetings and relaying immediate changes with other departments
- Maintaining banquet equipment cleanliness and annual maintenance
- Maintaining a health department score of 90 or higher
- Designing creative buffets and coffee break decor
- Ensuring attention to detail and consistency in service
- Hands-on interaction with clients during events
- Ordering linen and maintaining uniforms
- Managing inventory control including beverage inventory and ordering
- Overseeing payroll, cash handling and banquet checks
- Communicating daily with Food and Beverage Director, Operations Managers and other employees
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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