Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development
Job Description
This job listing is for a Restaurant Manager position at a reputable hotel, highlighting a dynamic opportunity to oversee the restaurant and possibly other outlets such as the Lounge, Room Service, and Pool Bar. The establishment is a professional hospitality business focused on delivering top-tier guest experiences while maintaining profitable operations. This role breathes life into the service culture of the hotel, ensuring every guest receives excellent service and every team member is managed with care and leadership. The hotel is committed to upholding values like Fun, Accountability, Concern for Others, Continuous Improvement, and Trust, which lay the foundation for... Show More
Job Requirements
- Legally authorized to work in the United States
- must complete I-9 form within first three days of employment
- pass background check
- able to work flexible schedules including nights, weekends and holidays
- minimum two years supervisory customer service experience
- at least one year full-service dining experience
- high school diploma or equivalent
- physical ability to stand, walk, bend, and lift up to 50 pounds
- ability to work under pressure and multitask
- effective communication skills
- ability to follow safety policies and instructions
- maintain professional appearance and punctuality
- able to work extended hours if necessary
- willing to perform additional duties as assigned
Job Qualifications
- Minimum two years of supervisory customer service experience
- at least one year of full-service dining experience
- management experience preferred
- high school diploma or equivalent
- strong leadership and people skills
- excellent communication skills both verbal and written
- effective problem-solving and analytical skills
- good judgment and discretion
- strong organizational and time management skills
- computer proficiency including MS Word and Excel
- knowledge of restaurant service procedures
- ability to train and motivate staff
- ability to multitask and work under pressure
- ability to maintain composure and professionalism
- physical ability to perform job duties
Job Duties
- Oversee safe and efficient operation of restaurant and applicable outlets
- supervise staff to provide excellent guest service while promoting profitability
- create promotions and marketing programs
- prepare work schedules according to labor productivity goals
- enforce cash handling policies and procedures
- coordinate supply purchases and monitor inventory
- formalize and maintain standard operating procedures and training programs
- assure beverage servers comply with local and company beverage service laws
- know menu details including prices and specials
- maintain food and beverage control
- participate in month-end inventory
- participate in daily restaurant operations including performing server, host, or cashier duties
- ensure prompt and accurate room service
- maintain high standards of cleanliness and decor
- assist in controlling costs such as waste, breakage, theft and labor
- provide department-specific safety training
- support hotel performance goals
- respond to guest and employee concerns
- coach and motivate staff
- maintain documentation of employee performance
- manage staffing and payroll control
- interview, select, train and orient employees
- review payroll and attendance records
- aggressively manage workers compensation claims
- communicate hotel events and policies to staff
- participate in department meetings
- manage budget and expenses
- assume managerial duties in absence of general manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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